Facilities Services

We are a responsive team that provides hands-on, around-the-clock support services to the Carolina campus community, and we take enormous pride in caring for the treasured properties that are entrusted to us.

Request Service

To request a service or report an issue, submit an online work request or call Facilities Customer Service at 919-962-3456. Visit the Services page for an overview of the services we most commonly provide. Emergency requests should always be called in to Customer Service at 919-962-3456. This line is monitored 24/7.

Share Your Appreciation

If you’ve noticed a Facilities Services employee or team making a difference, big or small, please take a moment to recognize their efforts. Send a Kudos to express your appreciation and acknowledge the hard work that often goes unnoticed.

Facilities Services By the Numbers



  • 1,009


    Total Employees



  • 6,750


    Landscape Trees



  • 20.7 Million


    Gross Square Feet Maintained

News

Carolina North tour
Developer Solicitation – Carolina North Mixed-Use District Development Partner

September 9, 2026

Carolina North is envisioned as a public-facing campus that will expand UNC-Chapel Hill’s capacity for teaching, research, innovation, housing, health and community interaction.

Blyden and Roberta Jackson
New Residence Hall to Honor Blyden and Roberta Jackson

September 8, 2026

Work is already underway on the new Jackson Hall, one of Carolina’s first two new residence halls in 20 years.

Student Union roof replacement map
Frank Porter Graham Student Union Roof Replacement

September 1, 2026

Roof replacement is now underway for the northern section of the Frank Porter Graham Student Union and is expected to be completed by Dec. 27, 2026.