Knowledge Base

ISPbox Wiki

Practical, operations-first documentation for teams running onboarding, billing, service delivery, and support in ISPbox.

Quick Start: Set Up Your First Router, Package, Client, and Service

Featured

Quick start guide for ISPBox: add your first router, package, client, and service in the correct setup order.

Updated Jul 11, 2026

Open

Staff Notifications

Red badges in the sidebar, a bell, a Notifications page and email per event kind: how the office hears about new tickets, replies, portal requests, discovered devices and agent top-ups.

Updated Sep 15, 2026

Open

TV and Add-on Services

TV, voice and other packages have no network side: no router, no credentials, nothing pushed to RADIUS. Sell them as a service of their own or as a catalog add-on on a customer's internet service, with the subscriber identity your TV platform needs.

Updated Sep 07, 2026

Open

Guest WiFi & Hotspot Vouchers

Paid or free WiFi for people who are not your subscribers: plans with data and time limits, branded splash pages, codes sold on paper or online, guests with their own portal, and the MikroTik setup that makes it run.

Updated Sep 05, 2026

Open

Reseller API

Give your resellers' own mobile app everything the agent portal can do: token login, customers, activations, wallet, payments and receipts, devices, tickets - with the same isolation and the same feature switches.

Updated Sep 16, 2026

Open

DHCP Device Discovery

Stop typing MAC addresses. ISPBox watches the DHCP clients your routers see, lists the ones that belong to no service, and lets you or your reseller attach one to a customer in two clicks - on API routers from the lease table, on RADIUS routers from the rejected MAC auths.

Updated Sep 16, 2026

Open

The Agent Portal

A walk through the reseller portal at /agent on your own domain: the wallet strip and working list, the customer page, activating and renewing from the wallet, trials and package changes, payments, wallet, prices, the phone layout, and exactly what an agent can never see.

Updated Sep 16, 2026

Open

Agent Notifications

Two gates in front of eight email kinds, the low-balance alert level, bulk renewal summaries, failed activations, and notices from the company.

Updated Sep 05, 2026

Open

Managing Agents and Their Wallets

The agents list, the add/edit form, the agent page with prices and wallet history, top-up requests, portal access, and Reports > Agents.

Updated Sep 16, 2026

Open

Setting Up the Reseller Channel

What an agent is, how the wallet works, and every switch in Settings > Agents card by card - with what each one changes in the agent portal.

Updated Sep 16, 2026

Open

Finding the Right Sector and Aiming the Antenna

Rank the sectors that cover an address, check the terrain line of sight along each path, aim the CPE from the phone, and save the result on the service.

Updated Aug 28, 2026

Open

Custom Domain

Serve the customer portal, status page, coverage checker and staff panel from portal.yourisp.com next to your {subdomain}.ispbox.net address: one CNAME record, an automatic certificate, and what changes for client links and emails.

Updated Sep 05, 2026

Open

The Referral Program

Reward customers for bringing their neighbors: per-side reward types (credit, free months, % off), payout triggers, fairness caps, a portal share card and full staff tooling.

Updated Aug 12, 2026

Open

Connect AI to ISPBox (MCP)

Connect Claude, ChatGPT or Cursor to your workspace with the built-in MCP server: per-user sign-in, permission scopes, a full audit trail and admin controls.

Updated Sep 07, 2026

Open

Changing a Client's Plan

Upgrade, downgrade or fix a plan mid-period with fair automatic settlement - settle now or on the next invoice, or schedule the change for renewal.

Updated Aug 07, 2026

Open