Help center
Need help with your hosting? Start here.
Support tickets are handled 24/7. If you’d rather look it up yourself, the knowledge base and blog are right below.
How can we help?
Live chat
Live chat
Sales hours, 9am–7pm EDT. The same people write LOAs and take cPanel tickets.
Ticket
Open a ticket
Use this for migrations, IPMI, WHOIS, and anything that should stay on the account.
Guides
Knowledge base
cPanel, WordPress, VPS, dedicated, and billing — written for the product on the invoice.
Journal
Blog
How-tos from the people on the tickets — WordPress speed, cPanel moves, VPS setups, and the IPv4 questions we actually get.
Policies
Honest policies for an optimal hosting experience.