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Learn, Troubleshoot and Optimize

Our WordPress experts share insider knowledge, troubleshooting guides, and best practices to help you get the most out of your website—whether you're a DIYer or working with our team.

New Cinch Branding: For Real this Time

We've been designing logos and brands for years, especially Chris and his team at Studio2. Lots of really good work over the years. Designing for ourselves should be a... wait for it... cinch for us right? Yeah not quite so much. Turns

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Why We Don't Do One-Time Fixes

We write quite a bit on our blog about WordPress and WooCommerce, and how we've solved some of the issues we've come across. This brings a lot of site traffic – folks looking for help on the same issues we've come across.

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Gutenberg 4.3 Changelog

Allow toggling the core custom fields meta box.Introduce Annotations API across Block and Formatting.Allow using a YouTube URL (or other sources) in the Video block and transparently convert it to Embed.Allow Alt+F10 keyboard shortcut to navigate to block toolbar regardless of the

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40 years: The Edmund Fitzgerald

As a kid growing up in Central Minnesota I'd never heard of the Edmund Fitzgerald. The wreck made famous by Gordon Lightfoot was a legend that would have been lost on my Gen X adolescence had my parents thought of passing it

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Upcoming Changes to Advanced Custom Fields

Upcoming Changes to the Advanced Custom Fields (ACF) Plugin Advanced Custom Fields just released a security update that might include breaking changes, and they are preparing a future update that will affect a common use case for many sites. In this post,

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How to add new users to WordPress

Need to add a new user or author to your WordPress website? Well good news, it's pretty easy. WordPress comes with a built in user management system that allows you to add users with a variety of roles and capabilities. This means you

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How to fix a 403 Forbidden Error in WordPress

Are you seeing a 403 error when you try to access your site? It's one of the most frustrating errors a site owner can see when it comes unexpectedly. In this article we'll go over the 403 forbidden error and how to

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Avoid Blackhat SEO spam and save your online reputation

Malicious SEO hacking is known by many names—“Blackhat SEO”, “Dirty SEO”, “SEO Poisoning”—but in the end the result is always the same: your site visitors are greeted with a warning from Google that your site may hacked. In many cases website owners

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Add SVG image file to WordPress theme

Here's how to add an .svg file to your a template in your WordPress theme - without having to paste the entire file contents: https://gist.github.com/spigotdesign/4e493d5678daeaa8d266 I use this technique to add the main logo to a website. It would normally go in

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Remove “​” from being injected into HTML

I ran into an issue developing a recent site of a few zero width space characters (​) getting injecting into the html output: Apparently Sublime Text 3 was the source of the problem, but these characters didn't appear in the source. Opening

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WooCommerce Subscriptions Renewal Notification Didn’t Send? Here’s What Was Missing

A customer reached out with a question on WooCommerce Subscriptions renewal notifications: We received a complaint from a member who said he was not notified that his membership was about to renew. When I look in the logs, it shows an email

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WooCommerce Fatal Error: Call to a member function get_data_store()

I recently ran into a fatal error issue when trying to create a new post or page: The error traced to a WooCommerce Subscriptions file, but the problem was isolated to my user account only. I went back and forth a little

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Should I delete the Gutenberg plugin after installing WordPress 5.0?

If you installed the Gutenberg plugin to get a head start on the new 'Gutenberg' editor prior to its inclusion in WordPress 5.0,  you may be wondering if you should now delete the plugin. Yes, you can delete the Gutenberg plguin Now

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How to update WooCommerce

https://fast.wistia.com/embed/iframe/5uxv3q0fl1 We update a ton of plugins for our customers each and every day. 99.9% of them go very smoothly with no issues. But what about WooCommerce? What's the best way to keep it updated? WooCommerce is special We give WooCommerce extra

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Domain Names & Web Hosting, Explained

Building a website can be a huge undertaking – especially if you’ve never built one before. While small sites with small budgets can be built with a little elbow grease and a lot of trial and error, bigger sites and e-commerce sites

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Google Maps API Setup Guide for WordPress

Google Maps requires an API key to work on your website. This guide shows you how to set up your own key so you control costs and avoid relying on a developer’s shared account. Quick Setup (For Power Users) Time Required: 15–30 minutesCost: Free

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How Our Real-Time Backups Saved The Day

We offer real-time backups for our Performance, WooCommerce, and Pro-Bundle customers. A new customer recently signed up for our WooCommerce Support plan. One of the first things we do when setting up any site is to connect our backup systems and take

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Cinch Rebrand – Not Home Services

Since we've had a hard time fininshing our About page and our Story, it's likely you may not know that Cinch is a partnership between two design companies - Studio2 and Spigot. So we take design as seriously as we take fixing

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Hide WooCommerce gallery images

Here's a quick tip on hiding gallery images on WooCommerce singe product pages: https://gist.github.com/spigotdesign/eb5f093e6790ae9743bd418f6f5f2a22 Why would you want to do this? Who knows, but we do! Check out our sign up page. No gallery no gallery!

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How to back up an e-commerce website

I recently posted an article on detailing general guidelines for backing up a WordPress website. In that article I briefly touched on backing up an e-commerce website, but didn't go into great detail. Thankfully, most of what I wrote there applies to

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