We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hello,I would like to display some real-time data.In our Gold tenant, I am trying to use the /v1/realtime/subscribe endpoint via WebSocket.In general, the WebSocket connection seems to work: I can see keep-alive messages and pings in the browser. How...
Hey everyone!I configured custom attributes under a user's profile in my sandbox using to this doc: https://help.webex.com/en-us/article/nxrfr9v/User-attributes-in-Control-Hub and I can see them under my user: I'd like to query the user's attributes ...
We are attempting to automate the Provisioning of the Wholesale customers and then add location and users to the organisation. The volume in future can increase for users upto 1000 - 5000 per customer, we want to ensure the calls are successful and c...
Join us on Wednesday, April 29th, at 11:00 AM EDT as organizations rapidly accelerate their use of AI assistants and agentic workflows to transform employee and customer experiences. However, scaling these initiatives often requires overcoming fragme...
Exploring Webex Messaging Bots and Buttons & Cards Hello Developers! Let's get to know the Webex messaging platform!Secure your spot NOW: https://developer.webex.com/webinarsOn October 18, 2023 at 1:00pm EDT, join us for an informative webinar on th...
I trying to create a native call queue in Wexbex Calling via API and I am looking through developer.webex.com in the Webex Calling Features: Call Queue section. I only see "Create a Call Queue with Customer Assist" which is of no value to me. Is ther...
Hello community,i'm facing an issue now and quite curious whether if its possible to bind a webhook for alerting after device (e.g AP) went from offline state to a dormant? From docs i see that there is only "AP Went down" alert and its only possible...
I’m working on a Webex Calling deployment alongside Microsoft Teams and trying to achieve the following design:Ultimately, the goal is to keep Exchange / Teams as the source of truth for meetings and presence, while allowing Webex to operate purely a...
We are an ISV with some integrations with Webex. The trial Webex instance we were using expired. I created a free Webex license to replace it. I defined an integration app in that instance. I added two more users to that instance and followed thr...
Close it and opened at https://community.cisco.com/t5/webex-meetings-and-webex-app/no-options-with-quot-show-status-when-in-a-calendar-meeting-quot/m-p/5379600#M12401 ===================================================================================...
Looking for ways to match the dataset between WxC & WxCC reporting to build cradle to grave reporting. trying to use the contact_session_ID or Call_id or correlation_id but I am not seeing alignment on anything other than source and destination phone...
Join us on Wednesday, March 11th, at 1:00pm EDT for the next installment of our Webex API Troubleshooting series, designed to help developers and IT teams build stronger and more stable integrations. In this session, we’ll share fresh strategies and...
I've been using the two APIs via the Developer site for a while now and since yesterday I've been getting back "failed to fetch"Anyone else seeing the same issue? No other APIs are failing with the same start/end times. (I do have the right Admin rig...
Hi, I tried to create a CallQueue and get the following response: "The server, while acting as a gateway or proxy, received an invalid response from the upstream server it accessed in attempting to fulfill the request.","errors":[{"description":"The ...
Hi Folks,we have integrated Webex systems with 3rd party control systems (Extron, Crestron) using the UI Extensions, this works fine.We have a case where no 3rd party control system shall be installed. From a macro in the Webex a 3rd party video matr...
