Support that stays ahead,
on every channel
Why choose Sendbird’s omnipresent AI agent?
The only AI agent support that moves with your customers, proactively solves problems before they escalate, and knows exactly when to step in, or stay out of the way.
One AI across mobile apps, web, SMS, email, WhatsApp, and voice. Support feels like one continuous conversation, not six.
Predicts intent, detects friction, and resolves issues before they become tickets—like answering “where’s my order?” before it’s asked.
Always aware, never intrusive. AI knows when to help and when to stay out of the way, so customers get support only when it’s needed.
The best support agent is
the one your customer
never has to use.
Proactive Chat: Everyone else makes your customer wait. Sendbird solves it first.
Reactive support waits. Proactive support prevents. Most AI reacts. Ours predicts.
Spot early signs of friction like failed logins or drop-offs, and resolve them before they hit your support queue.
Trigger actions from signals like browsing, inactivity, or deadlines—delivering value before customers know they need help.
Proactive interactions turn every moment into a brand differentiator. Show up before you're asked and show customers they matter.
Profitability you can measure, in real time
From fraud prevention to user activation, delight.ai's AI agent helps you protect revenue and reduce costs, delivering measurable ROI across every interaction.
Lower your support costs
Automate routine inquiries and resolve issues instantly across every channel.
Instantly resolve
payment issues
Proactive alerts catch failed payments and guide customers to fix issues before they churn.
Activate users
3x faster
AI-guided onboarding gets approved customers to first transaction in days, not weeks.
Increase revenue per user
AI-driven recommendations turn usage patterns into growth opportunities automatically.
