Facilities Services

We are a responsive team that provides hands-on, around-the-clock support services to the Carolina campus community, and we take enormous pride in caring for the treasured properties that are entrusted to us.

Request Service

To request a service or report an issue, submit an online work request or call Facilities Customer Service at 919-962-3456. Visit the Services page for an overview of the services we most commonly provide. Emergency requests should always be called in to Customer Service at 919-962-3456. This line is monitored 24/7.

Share Your Appreciation

If you’ve noticed a Facilities Services employee or team making a difference, big or small, please take a moment to recognize their efforts. Send a Kudos to express your appreciation and acknowledge the hard work that often goes unnoticed.

Facilities Services By the Numbers



  • 1,009


    Total Employees



  • 6,750


    Landscape Trees



  • 20.7 Million


    Gross Square Feet Maintained

News

Construction equipment on old tennis courts
Residence Hall One Construction Updates and Impacts: August 27 – September 14

August 27, 2026

As construction begins on Residence Hall One, we’ll provide regular updates about upcoming construction activity and impacts, including pedestrian routes, noise, and other changes in the area.

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Lane Closure on Hibbard Drive Aug. 3 – Aug. 7

July 31, 2026

A lane closure will be in effect for a portion of Hibbard Drive from Monday, Aug. 3 through Friday, Aug. 7, in support of the installation of new utilities for the Bernard Chiller project.

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Phillips Hall Fencing Installation

July 31, 2026

Fencing installation is scheduled for Monday, Aug. 3, and Tuesday, Aug. 4, for the Phillips Hall window replacement project.