Since 1998 · B2B, Industrial & Manufacturing eCommerce
B2B commerce built to perform.
Plenty of B2B merchants are online. Far fewer actually perform. It takes more: first-class UX, highly personalized pricing and quoting, and being found when buyers come looking. We get it, and we build B2B commerce that performs at scale. See our work.
InteractOne by
the Numbers
Years in Business
Projects Completed
Billion in Annual Client
Merchant Revenue
Trusted by over 250+ brands and organizations
Our Point of View
A store that just “works” is quietly losing ground.
Reactive, ticket-in, ticket-out agencies cap your growth. In an Amazon world, the merchants who win double down on what makes them different, not on paying just to keep the lights on. We get you off the legacy platform that drains time and money, then run the growth engine proactively.
Sound Familiar?
Challenges We Hear Every Day
“It feels like we’re stuck. We’re not shrinking, but we’re definitely not growing either.”
“Competitors are moving faster digitally, and we’re playing catch-up.”
“Amazon is eating our lunch.”
“Our B2B portal is clunky and hard to use.”
“We’re stuck with a legacy system that’s slowing us down.”
“We’re spending way too much time and money on patching and upgrading our website.”
Since 1998
Building Smarter, Stronger eCommerce Brands from Cincinnati.
Your trusted eCommerce partner.
We’re a senior-level team of developers, marketers, designers, and strategists based in Cincinnati, delivering white-glove service you won’t find at most agencies. No offshore shortcuts. No inflated promises. Just honest, enterprise-level work rooted in Midwestern values.
We drive sustainable growth by helping our clients stand out – because when customers are delighted, results follow. And when you need help, you’ll talk to real experts in the USA – never a script, never a handoff.
From large, complex SKU catalogs and B2B portals to the marketing that grows them, we make the hardest parts of B2B and industrial eCommerce feel easy. That includes in-house eCommerce SEO, Shopify PPC and Shopify digital marketing. Our clients stay with us for years because we operate like an extension of their team.
Strategy
Marketing
B2B
Complete Lifecycle Support
We Know How to Grow
From building world-class storefronts to replatforming complex data and driving revenue through paid and organic channels, we handle every stage of your eCommerce journey. Whether you’re on Shopify, Magento and Adobe Commerce or BigCommerce, we build, scale and support your store, and we bring AI services for eCommerce in when they’ll actually move revenue.
Make
We design and engineer eCommerce platforms that perform under pressure. Every site is fast, intuitive, and structured to convert, today and as you grow. Our team specializes in Shopify Plus and Magento (Adobe Commerce).
- Conversion-focused UI/UX design
- Scalable front/back-end development
- Ongoing maintenance & support
- Custom features & integrations
Migrate
When your current platform limits growth, we help you move forward, without disruption. We manage full-scale replatforming projects so your team can stay focused on running the business while we handle the technical heavy lifting.
- Secure data migration (Any Platform)
- Preservation of SEO equity
- Architecture built for scale
- Minimal downtime transition
Market
A great platform is only valuable if the right customers find it. We align organic and paid marketing strategies to drive qualified traffic, improve visibility, and turn demand into measurable revenue growth.
- Search Engine Optimization (SEO & AEO)
- Paid media management (PPC)
- Email marketing & lifecycle
- Amazon marketplace strategy
How we do it.
A proven process. A team you can trust. Results you can measure.
Research
We lead with research, testing, and strategy development designed to help our clients rise above the noise and get noticed.
Certified Experts
PMI certified project managers, Magento certifications, Shopify certifications/partnerships. Our team is stacked with specialists.
White-Glove Service
Expect fast response times, detailed updates, and a team that treats your business like their own.
Regular Meetings
Consistent face time with our team to keep initiatives moving and ensure alignment at every stage.
On-Shore Talent
Based in the U.S., no outsourcing. You work directly with seasoned developers, marketers, and strategists.
Custom Solutions
We thrive on complexity. High-SKU catalogs, custom integrations, or performance-heavy sites.
Here’s what our clients say about us…
“Thank you so much for our Magento migration. It was one of the most seamless software migrations I’ve experienced in my career. Now we have a beautiful site and are extremely happy with everything, I’m so happy our paths crossed.”
“InteractOne has been nothing short of absolutely exceptional to work with on our (new eCommerce website) project.”“InteractOne has been nothing short of absolutely exceptional to work with on our (new eCommerce website) project.”
“I found Interactone after a terrible experience with the Web Developer who built and launched our Magento website. What a difference it makes to connect with a team of people that know what they are doing. I’ve been unable to give them a task they cannot handle…”
“We have been working with the InteractOne team for over a decade now and I believe that speaks volumes. In the ever-evolving areas of eCommerce, website development and internet marketing, having a dedicated partner that can be relied upon to provide superior service…”
“We had a great experience working with InteractOne to upgrade our Magento Adobe Commerce platform. They not only delivered outstanding results but also exceeded our expectations by completing the project on time and under budget…”
Industries We Serve
From large, complex SKU catalogs and B2B portals to the marketing that grows them, we make the hardest parts of B2B and industrial eCommerce feel easy.
FAQs
Do you specialize in B2B manufacturers and distributors?
Yes. We focus on mid-market B2B manufacturers, distributors and industrial brands, typically doing $1M to $50M online. We know large, complex catalogs, B2B portals, custom pricing and quote flows, and the ERP and inventory integrations that come with them. If you sell complex products to other businesses, you are exactly who we build for.
Can you handle large, complex SKU catalogs and B2B portals?
Yes. Complex catalogs are our wheelhouse, not our headache. We handle high SKU counts, frequent catalog changes, technical product data, fitment, custom pricing and account-based B2B portals on Magento, Adobe Commerce, Shopify and BigCommerce, including the integrations that keep your data accurate.
What makes InteractOne different from other eCommerce marketing agencies?
Unlike many agencies that focus on just one piece of the puzzle, we handle the entire eCommerce lifecycle, from complex development and integrations to growth marketing. We are 100% US-based in Cincinnati, Ohio, meaning you never have to deal with offshore handoffs or time zone barriers. Our “strategy first” approach ensures every line of code and every marketing dollar is tied to a measurable business outcome.
Do you work with both B2B and B2C merchants?
Yes. We have deep expertise in both sectors. For B2B, we specialize in complex ERP integrations, customer-specific pricing, and bulk ordering workflows. For B2C, we focus on high-performance storefronts, user experience (UX), and conversion rate optimization (CRO) to drive direct consumer sales.
What platforms do you support?
We are certified partners and experts in Adobe Commerce (Magento), Shopify Plus, and BigCommerce. We also support WordPress/WooCommerce for specific use cases. Our team can help you determine which platform is best suited for your specific catalog size, transaction volume, and feature requirements.
Do you require long-term contracts?
We believe in earning your business every month. While we offer retainer agreements for ongoing support and marketing to ensure resource availability, we structure our partnerships based on value delivered, not locking you in. Most of our clients stay with us for years because of the results we achieve, not because of a contract clause.
Will I have a dedicated point of contact?
Absolutely. You will work directly with a dedicated Project Manager based in our Cincinnati office. We don’t use ticket-system barriers; you’ll have regular meetings, phone access, and a clear line of communication with the people actually doing the work on your site.
Do you offer ongoing support?
Yes. eCommerce is never “finished.” We offer flexible support retainers that cover security patches, platform updates, bug fixes, and continuous feature enhancements. We act as your technical insurance policy to keep your revenue stream flowing smoothly.
Where is your team located?
We are proudly headquartered in Cincinnati, Ohio. Every strategist, developer, designer, and marketer you work with is a full-time employee located here in the USA. We do not outsource our core services.
What services do you offer?
We offer end-to-end eCommerce solutions including: Website Design & Development, Platform Migration (Replatforming), Systems Integration (ERP/CRM/PIM), SEO (Search Engine Optimization), PPC (Pay-Per-Click Advertising), Email Marketing, and Conversion Rate Optimization.
