Suboptimal staffing levels for handling operations during peak hours
Technical and methodological complexity of carrying out the process mining procedure
The need to allocate additional resources to correctly conduct process mining procedures
Recording the actual time spent performing operations in stores.
Defining benchmark indicators for staffing and time resources required to perform operations.
Providing stores with optimal resources during peak hours to prevent loss of potential revenue.
Optimization and balancing of staffing plans and work schedules depending on operational workload and other factors.
All standard operations are broken down into elementary actions to correctly calculate process mining results.
Elementary actions are entered into the system to form a catalog.
One employee uses the mobile app to select the required operation/action and measures the time to perform it.
All measurement results are uploaded to the database and standards for performing operations are calculated automatically.
Process Mining
Determining the time required to perform operations and balancing the number of staff positions for operational processes
Work Time Tracking
Determining the actual number of hours worked by staff for building schedules, timesheets, and payroll calculations
Quality Control
Organizing regular assessments of how well company standards are met using checklists
Task Manager
Ability to delegate tasks with subsequent status tracking and analysis of performance quality
