Trusted by over 600 enterprises worldwide
With Flowable, you can start small and think big. Benefit from our flexible user based pricing model.
Agentic Case PlatformEverything in Case Platform, plus the enterprise harness for AI agents. Definition, orchestration, context, capabilities, observability, safety. | Case PlatformWork, Design, Inspect, and Hub, with AI-assisted modeling. | Community EditionFlowable Open Source engines. For evaluation and developer learning. | |
|---|---|---|---|
| Support Level | Contact sales Silver / Gold / Platinum | Contact sales Silver / Gold / Platinum | Try now Only community |
| Pricing | Users, RCPI and Agent Packages | Users and RCPI Packages | Free |
| Deployment Model | Customer Managed, Flowable Cloud | Customer Managed, Flowable Cloud | N/A |
| Automation Engines | BPMN, CMMN, DMN, Agents | BPMN, CMMN, DMN | BPMN, CMMN, DMN |
| Users | Packages available | Packages available | N/A |
| Case & Process Instances | Packages available | Packages available | N/A |
| Automation Models* | Unlimited | Unlimited | N/A |
| High Availability & Scalability | Supported | Supported | Unsupported |
| Enterprise Security | Included | Included | No |
| Low-Code | Included | Included | No |
| Reporting & Analytics | Included | Included | No |
| Configurable Business UI and Rich Forms | Included | Included | No |
| Visual Design & Debug & Integrated Testing | Included | Included | No |
| Content Management | Included | Included | No |
| Configurable Task Management | Included | Included | No |
| Agents at Runtime | Included | Not included | Not included |
| Orchestrator AI Agents | Embedded in CMMN engine | Not included | No |
| Knowledge AI Agents | Included with Retrieval Augmented Generation (RAG) | Not included | No |
| Document AI Agents | Included for Document Clarification and Extraction | Not included | No |
| Utility AI Agents | Included with tool support | Not included | No |
| Evaluator Agents | Included | Not included | No |
| Guardrail Agents | Included | Not included | No |
| A2A Agents | Included | Not included | No |
| External Agents | Supported for Azure AI Foundry, AWS Bedrock and Agentforce. | Not included | No |
| Large Language Models (LLMs) | OpenAI, Azure OpenAI, Anthropic or any OpenAI/Anthropic compatible LLM | Not included | No |
| AI-Assisted Modeling and Generation | Included | Included | No |
| Connectors | Packages available | Packages available | N/A |
| Cloud Native Deployment | Included | Included | No |
| Headless Mode | Included | Included | Included |
Trusted by over 600 enterprises worldwide
We can help you get the most out of your Flowable solution by assisting you at every step towards success. Customer satisfaction is essential for us, as our subscription model means we need to earn your business every year. We provide a range of products to suit your needs, coupled with support services to meet the demands of your business.
Right from the early stages of development all the way through to production, we’re here to make sure you succeed. We understand that projects can start small and then grow significantly when they go live. Have confidence in being able to access all the products, knowledge, and experience we can offer from the very beginning of your relationship with Flowable.
| Service Level Agreement | Silver | Gold | Platinum |
|---|---|---|---|
| Support Channel | support.flowable.com, (Web-based Ticketing System) | support.flowable.com, (Web-based Ticketing System) | support.flowable.com, (Web-based Ticketing System) |
| Support Hours | Business Hours | 24 x 7 x 365 | 24 x 7 x 365 |
| Support Contact | 2 | 3 | 10 |
| SLA-relevant Requests | Incidents | Incidents | Incidents |
| Response Time SLA | Response Time SLA | Response Time SLA | |
| Severity One Incident | 6h | 4h | 1h |
| Severity Two Incident | 1 Business Day | 8h | 4h |
| Severity Three Incident | 2 Business Days | 1 Business Day | 8h |
| Severity Four Incident | 3 Business Days | 2 Business Days | 1 Business Day |
