@benbarqin Hey there! Thank you for reaching out to us and we do apologize for the delay in response. To better assist you, is this in reference to a US credit card? ^AE
We're the official Capital One Customer Service Twitter team and we're here to help! See important info below:
- @youssefker0jls Hi there. We're unable to respond to your DM likely due to your privacy settings. Can you please follow us so that we can respond to your inquiry? Send us another DM once you're able, and we will try again! ^KB
- @BennieDay Hey Bennie, we got your DM. We are unable to respond, likely due to your privacy settings. Can you please follow us and send another DM so that we can respond to your inquiry? ^CC
- @ehm_svni Unfortunately we're unable to respond in DM if you're not following us. I do apologize. ^SZ
- @MDTomitsch Thanks for reaching out by Direct Message. Please follow us so we can reply to your Direct Message. ^SZ

