Genesys

@Genesys

Genesys delivers AI-Powered Experience Orchestration at enterprise scale while building what’s next in AI.

Menlo Park, CA USA

Joined March 2009

Pinned
Genesys
@Genesys
20h
Our FY26 Sustainability Report is here! We're advancing responsible AI, climate action and community impact. Highlights: 🌳 15% GHG emissions reduction compared to FY25 🏆 4th EcoVadis Gold Medal 📞 33M+ charitable conversations enabled since FY24 ➡️ gsys.cx/4qbftOs
Genesys
@Genesys
Aug 10
Customers don’t think in terms of departments, so why do our systems? Join @Genesys and @ServiceNow to see how agentic AI is helping organizations orchestrate work across front-, middle- and back-office systems. Watch now: gsys.cx/4bJszN0
Genesys
@Genesys
Aug 10
What's new in CX this year? A lot. 👀 Last year was about adopting AI. This year is about building an org that can actually run on it. Our 2026 State of CX Report breaks down the shift: gsys.cx/4hJ5mhR
Genesys
@Genesys
Aug 7
The best customer experiences can also be the most sustainable. Congrats to the Sustainability Impact finalists in the 2026 Genesys Orchestrators Innovation Awards for proving that reducing friction can benefit customers, employees and the planet. 🌍 ➡️ gsys.cx/4ggzS17
Genesys
@Genesys
Aug 7
Organizations preparing for AI-first ways of working are looking beyond tasks and focusing on the value people create. Genesys CIO Trevor Schulze explores why in his latest contributed article for @CIOonline: gsys.cx/4xtt7Pu