Helpshift Operations

@HelpshiftOps

Mobile in-app help desk.

San Francisco, CA

Joined June 2014

Helpshift Operations
@HelpshiftOps
Aug 31, 2021
[status] Investigating: Auto Assignment is failing on the Helpshift Admin Dashboard. Any Automations assigning Issues to Agents based on Auto Assignment Rules are affected. stspg.io/2wllgw0frl6d?u…
Helpshift Operations
@HelpshiftOps
Sep 5, 2017
[status] Investigating: We are currently investigating an issue with our Time Based Automations. Some of the Time B… stspg.io/2d72e4c63
Helpshift Operations
@HelpshiftOps
May 12, 2015
[status] Resolved: We have resolved the issue, the Management Portal and Web Support Page are functional. stspg.io/13Of
Helpshift Operations
@HelpshiftOps
May 12, 2015
[status] Investigating: We are currently investigating an issue where in the Web Support Portal and Management ... stspg.io/13Of
Helpshift Operations
@HelpshiftOps
Dec 20, 2014
[status] Resolved: New secondary database servers have been added and services are back to normal. stspg.io/jDX