Starting April 20, 2026, our support team will no longer provide support here on X via this account or @Patreon. If you need help, have questions, or need support, check out our Help Center or email us anytime at [email protected]
Patreon Support
@PatreonSupport
Here to help with quick questions from 9-4 M-F Pacific time. Official support for @Patreon Check server status: twitter.com/patreonstatus
- We will auto-retry all declined payments caused by this issue throughout the month. If your payment was declined, you can expect us to retry that declined charge. We appreciate your patience while we work to resolve this issue ASAP and are deeply sorry for the interruption.
- We are aware of an issue regarding a slight increase of declined payments. We are actively investigating this situation and appreciate your patience while it is resolved.
- A note to our members, we regularly retry declined payments. If your payment is currently pending, please know it should process over the next couple of days. If your payment continues to decline, please submit a support request here: bit.ly/45ba5ze
- There was an incident on Saturday July 22, 2023 from 9:30am - 4:30pm PT that has since been resolved. The insights dashboard, earnings and patron counts showed incorrect data. Creators were unable to view notifications, as well as edit various pages and settings.
