Our telephone system is currently down and we are unable to take calls at present. We are working to resolve this as soon as we can and apologise for any inconvenience.
WBC Customer Service
@WBC_Help
- There are changes to our opening hours & waste/recycling collections over the Christmas & New Year period. Full details about collection dates is available online wandsworth.gov.uk/customer-centr… All online services, & emergency out of hours, will still be available during this time.
- The @wandbc Corporate Contact Centre answers web chats for 8+ key council services, including parking & electoral services. In June the team answered 91 web chats per average working day.
- The @wandbc Corporate Contact Centre answers calls for 11+ key council services, including planning & council tax. In May the team answered 641 calls per average working day.
- The @wandbc Corporate Contact Centre answers web chats for 8+ key council services, including elections & parking permits. In April the team answered 85 webchats per average working day.
