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XBOX Support
@XBOXSupport
For all support, articles, & info: aka.ms/XBOXSXC | Support videos: aka.ms/xbsuppyt | News & Updates: @XBOX & @XBOXWire
- Good news! The issue affecting Rewards redemptions for XBOX Game Pass Ultimate subscribers has been resolved. Thanks so much for your patience—feel free to jump back in, and let us know if you notice anything unusual. For updates, please follow along here or onWe’re aware some XBOX players are having trouble redeeming Rewards points due to issues recognizing active Ultimate subscriptions. The team is investigating and working to get things back to normal as soon as possible. For updates, please follow along here or on
- We’re aware some XBOX players are having trouble redeeming Rewards points due to issues recognizing active Ultimate subscriptions. The team is investigating and working to get things back to normal as soon as possible. For updates, please follow along here or on
- Good news — the earlier Xbox issue should now be mitigated. You should once again be able to launch games, sign in, and complete purchases. Thanks for sticking with us through a long one. Let us know if anything still looks off: support.xbox.comXbox incident update: thanks for your patience through this long one — we're making progress on recovery! Most players should be able to launch titles and complete purchases again. Some may still see occasional failures as we finish up. Watch here or at support.xbox.com.
- Xbox incident update: thanks for your patience through this long one — we're making progress on recovery! Most players should be able to launch titles and complete purchases again. Some may still see occasional failures as we finish up. Watch here or at support.xbox.com.Xbox incident update — thanks for your continued patience. Our engineers are still working to identify a fix, and we'll share more as soon as we can. Watch here or at support.xbox.com for updates.
