first direct help

@firstdirecthelp

Official @firstdirect help account, here for you 24/7. DM or chat with us on mobile or online banking. Don’t post any personal information.

Leeds, UK

first direct help
@firstdirecthelp
Jun 27
Our Online and Mobile Banking services are now back up and running again. Thank you for your patience and we’re sorry for any inconvenience this may have caused.
first direct help
@firstdirecthelp
Jun 27
We’re sorry our Online Banking and Mobile App is currently unavailable. Our team are working hard to get everything back up and running as soon as possible. In the meantime, please don’t delete or re-install our App.
first direct help
@firstdirecthelp
Feb 8
Our telephone services are now back up and running again. Thank you for your patience and we’re sorry for any inconvenience this may have caused.
first direct help
@firstdirecthelp
Feb 8
We’re sorry some customers are having problems when contacting us on the phone. Our team are working to get everything back up and running. If you can, please make use of our Online and Mobile Banking services. We’re sorry for any inconvenience this may cause.
first direct help
@firstdirecthelp
Sep 30, 2025
Our Online and Mobile Banking services are now back up and running again. Thank you for your patience and we’re sorry for any inconvenience this may have caused.