respond.io

@respond_io

Respond.io is a customer conversation management platform for mid-market B2C teams that generate revenue from customer chats and calls, powered by AI.

respond.io

Joined November 2016

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1,448

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respond.io
@respond_io
Aug 27
Support at respond.io is now 24/7. ⏳ Need help at 3am or over the weekend? AI can give you an instant answer, and our human support team is available around the clock when you need them. Your customers can message anytime. Now, you can get support anytime too.
respond.io
@respond_io
Aug 26
Handling 50+ customer conversations a day? Every lookup adds friction. 😰 Cmd+K / Ctrl+K lets you search from anywhere in respond.io. Find contacts by name or custom fields and jump straight into the right conversation. ⚡ Learn more here 👉 rspd.link/_EWZ
respond.io
@respond_io
Aug 20
Calendly is now on respond.io. 📅 See past and upcoming meetings, check who’s hosting and share booking links without leaving the conversation. So whoever picks up the chat knows exactly what’s booked and what happened before. Learn more 👉 rspd.link/_349
respond.io
@respond_io
Aug 13
Microsoft 365 and Outlook are now an email channel in respond.io. Emails land in the same inbox as WhatsApp and Instagram, routed to the right agent and reported alongside every channel. One fewer place for your B2C team to check. 👉 rspd.link/-gYA
respond.io
@respond_io
Aug 6
Busy weeks shouldn’t be when your AI stops. AI Credit On-Demand keeps AI Agent, Assist & Prompts running after your limit. Extra use: $15 per 1,000 credits, with 70%/90% alerts and a 2x cap. (Eligible paid plans only. Trials/legacy remain capped.) 👉 rspd.link/-OY2