Legal · Rules
The rules
The rules for everything on AxForge, then the rules each product adds.
Everyone
For everything
The short version of our Terms of Service and Acceptable Use Policy, as everyone agrees to it in the console. The full versions apply.
You will not use AxForge for
| Anything illegal. |
| Malware, stealing passwords or credentials, or breaking into systems or accounts you are not allowed to use. |
| Attacking, scanning or disrupting other systems or networks, or sending spam, from the API or from a rented machine. |
| Getting around AxForge's security or metering. |
| Watching or tracking people without a lawful basis. |
| Child sexual abuse material, in any form. Zero tolerance. |
| The AI practices the EU AI Act bans: manipulating or deceiving people to change what they do, exploiting vulnerable people, social scoring, scraping faces to build recognition databases, reading emotions at work or at school, and real-time identification of people in public spaces for law enforcement. |
You are responsible for
| Everything sent with your API keys. Keep them to yourself. Do not share, publish or resell them. |
| What runs on a machine you rent: its software, its data and what it does on the network. |
| Checking AI output before you rely on it. It can be wrong. Decisions about people need a human. |
| Asking us first before using AxForge for hiring, credit, access to essential services or law enforcement. |
| Having a lawful basis for sensitive personal data you process, such as health data. |
What we do
| A rented machine is yours alone while you rent it. We do not look at what is on it, except to run the service, to deal with security or abuse, or when the law requires it. |
| When a rental ends, the machine and everything on it are deleted. Save what you need first. |
| If these rules are broken, we suspend the account. You can appeal to hello@axforge.ai. |
Paying
| Top-ups are not refunded. They stay on your balance for models and rentals. A bonus is added on top: it pays for everything, is used last, never expires and is not refunded. |
For every machine you rent
| No refunds once paid. |
On an NVIDIA GB10, On-Demand or Scheduled
| The GPU and the system share this machine's 128 GB of memory, so about 110 GB is usable for your models. Loading more than that can make the machine unstable or hang it. If the memory runs out, the system stops the program that is overloading it so the machine recovers. |
Added rules
On-Demand GPUs
| Every started hour is charged in full from your balance, from the moment the machine is ready, connected or not. |
| It runs and bills until your hours are up, you end it, or your balance runs out. Closing SSH or the browser, or logging out, does not stop it. |
| Add hours while it runs, as long as the machine is free after you, at the same hourly price. |
| To end it sooner, choose End rental on the machine. Only the hours started are charged. |
| Everything on the machine is deleted for good when the rental ends. Copy out what you want to keep. |
Added rules
Scheduled GPUs
| Paid in full from your AxForge balance when you book. |
| Unschedule up to 24 hours before it starts: the amount stays on your AxForge balance. |
| Add hours while it runs, as long as the machine is free after you, at the same hourly price. |
| To end it sooner, choose End rental on the machine. This ends the whole booking, later blocks too. |
| Every block starts on a fresh machine and is deleted for good when it ends. Copy out what you want to keep. |
Added rules
Bare metal
| Paid by card in advance, for 1, 3, 6 or 12 months. The machine is yours for the whole period, also when nobody connects. |
| It renews for the same period until you cancel it. When you cancel, the machine stays yours until the end of the period you paid for. |
| If a renewal payment fails, the machine keeps running for 3 days while we remind you. Then it is wiped, like at the end. |
| You have root on the whole machine. Do not change the UEFI settings or the boot order, flash firmware, or stop the AxForge agent: it lets us check the machine is alive and reads nothing of yours. |
| Reboot in your console cuts the power for a moment, like pulling the plug. Use sudo reboot while the machine still answers. |
| The GPU and the system share this machine's 128 GB of memory, so about 110 GB is usable for your models. Loading more than that can make the machine unstable or hang it. Nothing on the machine stops a program that takes it all: if the machine stops answering, use Reboot in your console. |
| When the subscription ends, the power is cut and the whole disk is wiped. It cannot be recovered. Copy out anything you want to keep before then. |
Added rules
Coder plans
| Each month the plan gives you 600M (Noob), 1,200M (Coder) or 2,400M (Pro) tokens, in place of the 3M free tokens. |
| It starts again every month from the day you subscribed. What you do not use does not carry over. |
