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opening file links from talk -> error #17573

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@tobiasKaminsky
  • opening file links from talk -> opening -> error "saving file with parents"
  • enhance UX -> show better error, open parent folder

Activity

  1. moved this to 🧭 Planning evaluation (don't pick) in 🤖 🍏 Mobile clients teamon Sep 7, 2026
  2. moved this from 🧭 Planning evaluation (don't pick) to 📄 To do (max 2 entries / member) in 🤖 🍏 Mobile clients teamon Sep 7, 2026
  3. alperozturk96 commented on Sep 29, 2026

    @alperozturk96
    Collaborator

    @jancborchardt @tobiasKaminsky

    When we tried to open the link from Talk, it redirected to Files. It worked for me, but for @daniele-verducci and @blizzz, it failed with the following error:

    Associated account not found.

    This was displayed as a snack-bar message and indicates exactly what went wrong. Obviously, we need to investigate and fix this bug.

    Could you elaborate a bit more on the issue? In particular:

    • What is the current behavior of the application?
    • What behavior would you expect instead?
    • Under which scenarios are you seeing issue, improvements needed etc?
    • Could you clarify what you mean by “show better error”? This is a bit vague.

    Ideally, we could describe the issue in a format like:

    When the user does X, the application currently behaves like Y. Instead, it should behave like Z and via A, B, or C way we can fix this issue. A,B, C means component, design element, UI/UX explanation etc.

    This would give us a much clearer picture of the expected behavior and help us determine how to address the issue.

    At the moment, the only concrete issue we have been able to identify is the bug mentioned above.

  4. alperozturk96 commented on Oct 26, 2026

    @alperozturk96
    Collaborator

    Check errors and show correct error messages.

    If file is not found instead of staying in the root, open the folder where ever the previously exists file is.

  5. jancborchardt commented on Oct 26, 2026

    @jancborchardt
    Member

    @alperozturk96 this might have something to do with the first time a file is opened after a device restart, or after longer time not using the app (unclear).
    I had the issue earlier today, but could not reproduce it now.

  6. linked a pull request that will close this issuefix(account-name): handling #6956on Oct 27, 2026
  7. alperozturk96 commented on Oct 27, 2026

    @alperozturk96
    Collaborator

    To fix and unify account name passing between clients:

    Android Files PR: #17888

    Android Talk PR: nextcloud/talk-android#6956

    Android Common PR: nextcloud/android-common#1093

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