Skip to content

[Bug]: Contradictory notifications when cancelling welcome email confirmation #65883

Description

@Jashan32

⚠️ This issue respects the following points: ⚠️

  • This is not a troubleshooting question, general support matter, or webserver/proxy problem, but likely a bug (if unsure, ask the Community Help Forum).
  • This issue is not already reported on Github OR solved at the Community Help Forum (I've searched!).
  • I'm using a maintained major version of Nextcloud Server and tested against the latest patch level. (Supported major versions and current patch levels).
  • I agree to follow Nextcloud's Code of Conduct.
  • I've tried my best to provide clear reproduction steps that someone unfamiliar with this bug could use to reproduce it.

Bug description

When an administrator cancels the password confirmation dialog while trying to resend a welcome email, Nextcloud displays two contradictory notifications:

"An error occurred during the request. Unable to proceed."

"Welcome mail sent!"

The success notification is misleading because the administrator cancelled the password confirmation.

Steps to reproduce

  1. Log in to Nextcloud as an admin.
  2. Open accounts page.
  3. Find a user account with an email address.
  4. Open the user's actions menu and click "Resend welcome email".
  5. When the password confirmation dialog appears, click the X button to cancel without entering your password.
  6. Observe the notifications.
Screen.Recording.2026-10-25.at.1.45.46.AM.mov

Expected behavior

Cancelling the password confirmation should cancel the operation. No welcome email should be sent, and neither a success notification nor an error notification for the intentional cancellation should appear.

Nextcloud Server version

36 (master)

Operating system

None

PHP engine version

None

Web server

None

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

List of activated Apps

Nextcloud Signing status

Nextcloud Logs

Additional info

Operating system: MacOS

Metadata

Metadata

Assignees

No one assigned

    Labels

    0. Needs triagePending check for reproducibility or if it fits our roadmap36-feedbackbug

    Type

    Projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions