AGENT 01
Receptionist
Every call answered, day or night.
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Answers in seconds, understands the request, books appointments, sends confirmations, or transfers the caller to your team when human judgment is needed.
AI-powered front desk for clinics and healthcare practices
Your front desk,
working around the clock
Heyliaa’s connected AI agents answer patient calls, schedule appointments, manage patient intake, triage faxes, support billing workflows, and keep your EMR updated, 24/7. Your team stays in control while spending less time on repetitive administrative work.
Trusted by 100+ clinics across North America
Meet your front-desk team
Less admin.
More time for people.
Seven connected agents handle calls, scheduling, intake, fax, marketing, billing, and clinic records so your team can focus on the work that needs a human.
Explore Receptionist ↗
AGENT 02
Scheduler
Books, reschedules, and fills the gaps.
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Manages bookings, cancellations, availability questions, and peak-volume overflow while staying synchronized with your calendar.
AGENT 03
Welcome Agent
Complete information before the visit.
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Sends digital intake, checks for completeness, and moves patient-provided information into the right workflow before arrival.
AGENT 04
Fax Triage
The fax pile, finally handled.
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Classifies inbound documents, extracts administrative details, and routes referrals, results, and prescriptions to the correct staff queue.
AGENT 05
Marketing Studio
Get found, stay visible, and grow.
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Brings keyword research, SEO, blogs, campaigns, and performance insights into one reviewable marketing workflow.
AGENT 06
Billing & Claims
Get paid faster. Chase less.
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Supports clean claims, denial follow-up, payment posting, and reconciliation so revenue-cycle work keeps moving.
AGENT 07
Intelligent EMR
AI scribe, scheduling, billing, and connected context across the clinic.
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Organizes appointments, forms, calls, and follow-ups into one operational view with documentation support your team can review.
& Custom Agents
Heyliaa Clinic Memory
Seven agents.
One shared memory.
Every Heyliaa agent works from the same up-to-date context, keeping calls, scheduling, intake, fax, billing, marketing, and clinic records connected.
Explore shared memory →Shared Memory
☎Receptionist
▦Scheduler
✓Welcome Agent
▤Fax Triage
↗Marketing Studio
$Billing & Claims
✚Intelligent EMR
Your front desk
answers on the first ring
works day and night
connects with 300+ systems
brings seven agents together
Calls answered, schedules filled, paperwork cleared. Your staff can focus on the patient in front of them.
Integrations
Meet your modern AI clinic where it already works.
Heyliaa plugs into your phone system, your EMR/EHR, and your CRM enhancing what you have. Nothing to rip out, nothing to migrate. Live with 300+ systems and counting.
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Real clinics
See what a lighter front desk looks like.
100+ clinics & growing
▶
Dr. Sohail KhattakCEO, Kids Clinic
Featured story★★★★★
“Faxes have been one of the most time-consuming parts of our workflow. Heyliaa is helping us steadily work through that backlog and reduce the manual work involved.”
Dr. Nathan WongUrologist
★★★★★
“Heyliaa helps the practice stay connected around the clock, so patients can still reach the team outside regular availability.”
Candice CaeserPsychiatric Mental Health Nurse Practitioner
★★★★★
“Heyliaa saves our team hours by handling repetitive front-desk work and helping daily clinic operations keep moving.”
RanjiniHR Manager, Kids Clinic & Integrated Health Services
★★★★★
“Heyliaa allows us to make sure our clients can reach us 24/7, even when we are on the other line.”
Jamie AnsonChief Operating Officer, Insights Clinic
These testimonials describe operational results call handling, scheduling, and documentation. Heyliaa is an administrative workflow tool. It does not
perform clinical assessment, diagnosis, or medical risk evaluation, and testimonials should not be read as evidence of clinical safety. See our human-in-the-loop
guardrails below for how clinical judgment stays with your staff.
SAFETY & GUARDRAILS
Administrative routing.
Human clinical judgment.
Heyliaa classifies calls, faxes, and messages, then routes them to the right person. It is not designed to assess medical risk, diagnose, or make clinical judgments. That responsibility always remains with your clinical staff.
01What Heyliaa doesRead more+
Classifies the type of call or document such as a booking, refill request, referral, or billing question and routes it to the correct queue or person using workflows defined by your clinic.
02What Heyliaa does not doRead more+
It does not assess a patient's medical risk, determine clinical urgency, diagnose a condition, or make a treatment decision. Those requests are transferred to a human.
03When a human steps inRead more+
Any request outside Heyliaa's defined scope, anything ambiguous, and anything involving clinical judgment or patient safety is transferred immediately to on-call staff without exception.
04Built-in oversightRead more+
Every interaction is logged with a complete audit trail. Your team can review call summaries, monitor routing outcomes, and adjust clinic rules at any time.
H
CORE PRINCIPLE
Heyliaa is configured according to protocols your clinic defines and approves. Its role is to make sure the message reaches the right person quickly, not to independently decide who is “at risk” or make the clinical call.
Security & compliance
Built for the most sensitive work in healthcare.
Patient data is handled with the security it deserves. Heyliaa is HIPAA-compliant with encryption in transit and at rest, and a BAA is available for every clinic. PIPEDA and are Canadian privacy requirements.
HIPAA compliant
BAA available · live today
Encryption
In transit & at rest
PIPEDA
Canadian privacy requirements
Getting started
Live in 7 to 14 days.
01
Discovery Call
A focused 15-minute call to understand your clinic's workflows and pain points.
02
Configuration
We configure Heyliaa for your EMR, scripts, routing rules, and preferences.
03
Go Live
After testing and clinic approval, most teams go live within 7 to 14 days.
04
Monitor & Scale
Review dashboards, tune performance, and expand to more workflows.
Questions
Everything you’re wondering.
Yes. Heyliaa is built HIPAA-compliant from the ground up, with encryption in transit and at rest and a BAA available for every clinic. PIPEDA and are Canadian privacy requirements.
Almost certainly. Heyliaa integrates with 300+ EMR, EHR, and CRM systems and writes back to the tools your team already uses no migration and no new software to learn.
No. Heyliaa handles the repetitive volume the calls on hold, the after-hours scramble, and the fax pile so your team can focus on the patients in the room and the work that genuinely needs a human.
Connecting your account takes about five minutes. After configuration, testing, and your approval, most clinics go live within 7 to 14 days.
Natural and warm. Heyliaa speaks in a human voice in English and Spanish, follows your scripts, and transfers to a person the moment a call needs one.
Start with a single agent or the whole suite. Pricing scales with your call volume and the agents you switch on book a demo for a quote tailored to your clinic.
Heyliaa is an AI medical receptionist designed for clinics. It answers and routes calls, supports front-desk teams, and connects phone conversations with scheduling and patient workflows. Your clinic controls the scripts, escalation rules, and when a caller should reach a person.
Yes. Heyliaa can book, reschedule, and cancel appointments, send reminders, record confirmations, and write changes to your connected calendar or EMR. Your clinic chooses the appointment types, booking rules, and calling windows it can use.
Yes. Heyliaa reads incoming faxes, identifies the document type, applies your clinic’s urgency rules, matches the document to the appropriate patient record, and routes or files it for staff review. The workflow is designed for secure healthcare document handling.
Yes. Heyliaa is designed for Canadian clinics and can support front-desk workflows such as after-hours call answering, appointment scheduling, patient intake, fax triage, and EMR updates. Each deployment is configured around the clinic’s requirements for HIPAA, PIPEDA, and .
Your next patient call is about to be answered.
Connect your phone and EHR in minutes. After configuration, testing, and your approval, most clinics go live within 7 to 14 days.
5-minute account connection · guided 7 to 14-day launch · no long-term contracts
