FAQs

Having work completed on your home, business, or listed building is a big step that requires significant foreplanning. It’s not uncommon to have multiple questions about the process, what’s involved or the general structure behind the works completed. Here is a list of our most frequently asked questions:

We try our best to allocate working time on the days that impact you the least. Unfortunately, this isn’t always possible depending on what is being done. In this event, we will inform you ahead of starting that your daily routine may be impacted.

We will communicate payment, and payment options, with you prior to starting the work.

A project manager isn’t always necessary as smaller projects can be managed by the team working on them or require fewer materials and time. If we believe the project requires a dedicated project manager, we can arrange this for you.

The quotations we give are valid for the next 30 days after being sent. After which, we will send an updated quote.

Adding to the schedule is something our team is always prepared for. Due to the nature of our work, an additional charge will be added for anything additional added, which will be discussed and organised upon request. 

Yes. Our tradesmen carry out daily LFT and operate under strict Covid guidelines.

Requirements, users involved, material transport, weather considerations and more all play a role in the time frame we allocate to projects. It can be challenging to give a definitive project timeline before we understand what is truly involved. This will be discussed upon project agreement to make sure you are happy with the expected outcome. 

We work on both commercial and residential.

We have a dedicated team on standby to help with large and small jobs.

If your business is open on a traditional Monday – Friday schedule, we can have our teamwork weekends to minimise your brand and business impact. Be aware that depending on the project scope, doing so can delay the project by an additional week or two, but this will be discussed and noted before the project starts if we believe this to be the case.

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