Warranty check

Enter your serial number to check your machine's warranty status. If your machine has no serial number, look it up by email instead.

Your serial number is on a label on the back of your machine.

Create a support ticketFind my existing ticket

Where is my serial number?

Check the rear or base of your machine

Look for a label with a barcode. Your serial number starts with RB- followed by eight digits.

Check your purchase invoice

Your serial number is listed on your Renderboxes invoice under machine details.

No serial number?

Choose “Look up by email” above, or email servicedesk@renderboxes.com and we will help you locate it.