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Cannot Update Docker Desktop #6920
Description
Description
Hello,
After clicking download update in Docker Desktop, the install update button/dialog is missing.
Quitting & restarting the desktop app or my MacBook Pro did not help.
Reproduce
- Open Docker Desktop
- Settings -> Software update
- Click Download update
- Let the download finish
- The button to apply the update is missing.
Expected behavior
The button/action to apply the update is available.
docker version
Client:
Cloud integration: v1.0.33
Version: 24.0.2
API version: 1.43
Go version: go1.20.4
Git commit: cb74dfc
Built: Thu May 25 21:51:16 2023
OS/Arch: darwin/amd64
Context: desktop-linux
Server: Docker Desktop 4.20.1 (110738)
Engine:
Version: 24.0.2-38-g8e70a1b23e
API version: 1.43 (minimum version 1.12)
Go version: go1.20.4
Git commit: 8e70a1b23e965d86ec8c2feb77605196ae124630
Built: Fri Jun 2 15:58:50 2023
OS/Arch: linux/amd64
Experimental: false
containerd:
Version: 1.6.21
GitCommit: 3dce8eb055cbb6872793272b4f20ed16117344f8
runc:
Version: 1.1.7
GitCommit: v1.1.7-0-g860f061
docker-init:
Version: 0.19.0
GitCommit: de40ad0docker info
Client:
Version: 24.0.2
Context: desktop-linux
Debug Mode: false
Plugins:
buildx: Docker Buildx (Docker Inc.)
Version: v0.10.5
Path: /Users/alex/.docker/cli-plugins/docker-buildx
compose: Docker Compose (Docker Inc.)
Version: v2.18.1
Path: /Users/alex/.docker/cli-plugins/docker-compose
dev: Docker Dev Environments (Docker Inc.)
Version: v0.1.0
Path: /Users/alex/.docker/cli-plugins/docker-dev
extension: Manages Docker extensions (Docker Inc.)
Version: v0.2.19
Path: /Users/alex/.docker/cli-plugins/docker-extension
init: Creates Docker-related starter files for your project (Docker Inc.)
Version: v0.1.0-beta.4
Path: /Users/alex/.docker/cli-plugins/docker-init
sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
Version: 0.6.0
Path: /Users/alex/.docker/cli-plugins/docker-sbom
scan: Docker Scan (Docker Inc.)
Version: v0.26.0
Path: /Users/alex/.docker/cli-plugins/docker-scan
scout: Command line tool for Docker Scout (Docker Inc.)
Version: v0.12.0
Path: /Users/alex/.docker/cli-plugins/docker-scout
Server:
Containers: 1
Running: 1
Paused: 0
Stopped: 0
Images: 1
Server Version: 24.0.2-38-g8e70a1b23e
Storage Driver: stargz
driver-type: io.containerd.snapshotter.v1
Logging Driver: json-file
Cgroup Driver: cgroupfs
Cgroup Version: 2
Plugins:
Volume: local
Network: bridge host ipvlan macvlan null overlay
Log: awslogs fluentd gcplogs gelf journald json-file local logentries splunk syslog
Swarm: inactive
Runtimes: io.containerd.runc.v2 runc
Default Runtime: runc
Init Binary: docker-init
containerd version: 3dce8eb055cbb6872793272b4f20ed16117344f8
runc version: v1.1.7-0-g860f061
init version: de40ad0
Security Options:
seccomp
Profile: builtin
cgroupns
Kernel Version: 5.15.49-linuxkit-pr
Operating System: Docker Desktop
OSType: linux
Architecture: x86_64
CPUs: 2
Total Memory: 2.921GiB
Name: docker-desktop
ID: 3fd1cc1e-855d-4d72-bbd0-5c31604aef8f
Docker Root Dir: /var/lib/docker
Debug Mode: false
HTTP Proxy: http.docker.internal:3128
HTTPS Proxy: http.docker.internal:3128
No Proxy: hubproxy.docker.internal
Experimental: false
Insecure Registries:
hubproxy.docker.internal:5555
127.0.0.0/8
Live Restore Enabled: falseDiagnostics ID
9A0C7893-3C7D-4179-B6AD-C44BA32130B0/20230714181742
Additional Info
No response
Activity
scottdspangler commentedon Jul 16, 2023
I am seeing the exact same problem on Mac amd64 when trying to update from v4.20.1 to latest. On Mac Apple Silicon (aarch64/arm64) the update worked correctly.
sergiuwaxmann commentedon Jul 17, 2023
Same problem here (same version - v4.20.1) on a MacBook Pro and on a Mac mini (both M1)...
hunterMG commentedon Jul 20, 2023
Same problem on macOS 12.6.6 (Intel chip), v4.20.1.
Bygokcen commentedon Jul 22, 2023
Yes , It is Still Continue . *
sergiuwaxmann commentedon Jul 25, 2023
I uninstalled Docker Desktop and reinstalled it, let's see if this issue still happens - the version I downloaded and reinstalled is v4.21.1.
ebriney commentedon Aug 2, 2023
Hello, thanks for the report.
We identified the issue and it should be fixed for next release in few days.
You should be able to do the update to 4.22.0.
rossjrw commentedon Aug 10, 2023
Updated from 4.21.1 to 4.22.0 via this UI; am now experiencing this issue on 4.22.0
Mind you, at the time of writing 4.22.0 is the latest version according to https://docs.docker.com/desktop/release-notes/, so it is possible it is the pending update notification that is incorrect here
sergiuwaxmann commentedon Sep 4, 2023
@rossjrw I have the same issue. Can't update to v4.22.1 (from v4.22.0)...
bsousaa commentedon Sep 4, 2023
@sergiuwaxmann can you share a diagnostics id?
sergiuwaxmann commentedon Sep 4, 2023
@bsousaa Sure:
C13A8A42-0DB5-42C9-9C4C-980245132A45/2023090411320421 remaining items
xvrzhao commentedon Aug 3, 2024
Same problem on v4.23.0 on Mac Ventura arm64.☹️
yanglb commentedon Aug 14, 2024
Same problem on v4.31.0 on Mac Sonoma 14.6.1 arm64.
jhassine commentedon Sep 17, 2024
The update functionality have not been working for long time. The only way to update is to remove the old docker manually and install again from fresh.
Just tried the update with:
Current version: 4.34.0 (165256)
New version: 4.34.2 (167172)
After installing the update it still runs the old 4.34.0 (165256). Tried so many times updating between different versions and restarting after it and still stays at old.
This happens at least with macOS Sonoma 14.6.1 on Intel chip.
I suspect one of the cause is that if the Docker Desktop is installed on a non-administrator user account and during the update it does not ask for administrator credentials so it does not have all the permissions.
For example when installing from the fresh it nicely asks for the admin credentials:
This does not happen via the update feature.
Many other apps detect they don't have the admin permissions and ask the user to give the admin credentials and their update work fine.
Some companies have policies and regulations that require users to run daily operations on separate non-admin accounts.
EDIT:
Maybe my issue is more related to this #7403
VancouverUmbrella commentedon Oct 16, 2024
Cannot update on Mac Sonoma 14.7.1 Apple M1 Pro.
Hangs without feedback. Frustrating.
aussitot commentedon Nov 5, 2024
Cannot update on Mac Sonoma 14.6.1 Apple M2 Pro
returnvalue commentedon Nov 7, 2024
Also can not update Sonoma 14.7.1 Apple M1 Chip
jolamar commentedon Nov 8, 2024
Cannot update Macbook Air M2 chip 15.1 Beta Sequoia
XavierElon commentedon Nov 26, 2024
Cannot update on Macbook Pro M2 Pro 14.7.1
lorenrh commentedon Dec 12, 2024
Docker Desktop 4.37.0 has just been released, and it contains a fix for this issue! see: https://docs.docker.com/desktop/release-notes/
if the problem persists, feel free to open a new issue!
jhassine commentedon Dec 19, 2024
@lorenrh Unfortunately the 4.37.0 update did not fix the issue I have, so I created a more detailed bug report here: #7511
aussitot commentedon Dec 19, 2024
Docker Desktop 4.37.0 solved the problem for me
sc-ahn commentedon Jan 3, 2025
Same here. stuck in
Update and restartbutton- Sonoma 14.5 Apple M1 ProI solved it by uninstalling docker desktop and installing the new version of the release.
afterwards update button works from Docker desktop 4.36.1
now I'm using 4.37.1
beezital commentedon Jan 20, 2025
Still an issue for me. It always fails to update (seems to download the new version, shuts down the current one and then nothing happens). Also running as non admin account. This is annoying.
richstokes commentedon Feb 9, 2025
Still an issue.