Enphase Assistant is an AI-powered energy advisor that knows your exact solar setup, including your solar panels, battery, EV charger, and gateway. It can answer questions, troubleshoot issues, adjust supported settings, recommend compatible upgrades, and connect you with Enphase Support, all through a simple chat.

Whether you want to check your system's performance, understand your electricity bill, or prepare your battery for severe weather, Enphase Assistant is available whenever you need help.

Enphase Assistant is available to homeowners, self-installers, and anyone with an Enphase Energy System. Even if you're not logged in, you can ask general questions about Enphase products, solar energy, and troubleshooting.

When you log in, Enphase Assistant can access your real-time system data, device status, energy history, and account details to provide personalized answers based on your specific system.

You can access Enphase Assistant on the Enphase Support website, in the Enphase App, Enphase Installer Portal, and Enphase Service Manager. Availability may vary by platform and region. It will also be available soon in the Enphase Community, Enphase Store, and Enphase Installer App. 

You can monitor your system, adjust supported battery settings, manage your EV charger, troubleshoot common issues, and upload your electricity bill for a better understanding of your energy costs.

Enphase Assistant can also recommend compatible upgrades based on your system, help you find certified installers, check your warranty and support history, download reports, manage system users, and connect you with Enphase Support when you need additional help. If you're transferred to a support agent, your conversation context is shared so you don't have to start over. 

Yes. Enphase Assistant helps you understand how your system is performing with clear, personalized insights. You can view your solar production, home energy consumption, battery activity, and grid usage with daily or hourly breakdowns. It also shows key metrics like Solar Offset, Grid Dependence, and Energy Independence, along with a five-day production forecast to help you plan ahead. 

You can also view easy-to-read charts, download or email reports, and see how much money you've saved and your environmental impact. Just ask questions like How much solar did I produce last month? or Show me my energy usage this week, and Enphase Assistant will provide the information in a simple, easy-to-understand format. 

Yes. Enphase Assistant recommends upgrades based on your current system, energy usage, and goals. Whether you're looking for more backup power, lower electricity bills, greater energy independence, or preparing for an EV, it can suggest compatible batteries, solar expansion, EV chargers, and other products that fit your needs.

Where available, Enphase Assistant can also provide estimated savings, projected costs, grid independence insights, and purchase links to help you make informed decisions.

Yes. You can manage many of your system settings directly through Enphase Assistant. This includes changing battery modes, adjusting your battery reserve level, enabling or disabling grid charging, turning on Storm Guard, managing discharge schedules, controlling EV charging, configuring load controllers, and adding or removing system users. 

Before making any change, Enphase Assistant shows your current setting, explains what will change, and asks for your confirmation. Nothing is updated without your approval, and you can always ask the assistant to change the setting back.

You can chat with Enphase Assistant by typing your question, using voice input, or uploading images and files. There's no need to use specific commands or technical terms. Just ask your question naturally. 

If you'd rather speak than type, simply tap the microphone icon and ask your question aloud. Voice input is supported in English, French, German, and Dutch across supported devices and browsers. 

You can also upload photos of your equipment, LED lights, error messages, or electricity bills to get more personalized help. During troubleshooting, Enphase Assistant may ask you to upload an image for additional guidance. 

Quick actions make it easy to complete common tasks, and Enphase Assistant asks follow-up questions whenever it needs more information. 

You can ask questions like: 

• How's my system doing?  
• How much solar did I produce last month? 
• How much charge does my battery have? 
• Can you optimize my battery to save money? 
• Start charging my EV. 
• Prepare my system for a storm. 
• I'd like to speak with a support agent. 

When you're logged in, Enphase Assistant uses your system information to provide personalized answers.

When you're logged in, Enphase Assistant can access your real-time system information to provide accurate, personalized answers. This includes your devices and their health, energy production and consumption, battery activity, grid usage, system settings, site details, and support history.

Enphase Assistant can also access information such as your device models and firmware versions, connectivity and warranty status, installer details, tariff or rate plan, and past support cases, service appointments, and replacement requests.

It never accesses your financial or payment information, passwords, or tax records. Your system data is used only to provide support and help you get the most from your Enphase system. 

Yes. Every conversation with Enphase Assistant is automatically saved to your account, so you can browse past chats, continue previous conversations, download transcripts, or start a new chat at any time. Your conversation history is available across your devices whenever you're logged in. They remain private to your account, and only you can view, resume, or download your chat history. If you choose to connect with an Enphase Support representative, your conversation summary and relevant site information are shared only with your confirmation, so you don't have to repeat yourself.

Enphase Assistant respects your account's consent preferences and uses your conversation and system data only to provide support. It never exposes your personal information or internal system details unnecessarily. For more information, refer to the Enphase Privacy Policy.