ANZ Institutional Digital Services Status Page provides up-to-date information about the operation of ANZ Institutional's systems and services for users of ANZ Transactive – Global, ANZ Fileactive, ANZ Cashactive and ANZ Transactive - Cash Asia.

For more information, contact your ANZ Customer Service Centre.

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

All Systems Operational

ANZ Transactive - Global Operational
ANZ Transactive – Global Logon Operational
Accounts Balance & Transactions - Statements Operational
Commercial Cards Operational
Service Requests Operational
Payments Operational
Liquidity Management Operational
ANZ Transactive – Global mobile Operational
Foreign Exchange Operational
ANZ Fileactive Operational
Balance & Transaction Reporting (BTR) - Intraday Operational
Balance & Transaction Reporting (BTR) - End of Day Operational
Payments - Managed File Transfer (MFT) Operational
Payments - API Operational
Cheque and Remittance Processing Operational
Austraclear Processing Operational
Real Time Notifications (RTN) Operational
Fileactive - Website - Logon Operational
Trade Payable Finance, Invoices and Guarantees Operational
FX Request for Quote (RFQ) - API Operational
Returned Items Operational
Reply/Acknowledgement Files Operational
ANZ Cashactive Operational
ANZ Cashactive Virtual Operational
ANZ Cashactive Control Operational
ANZ Virtual Account Management (VAM) Operational
ANZ Cashactive Fusion Operational
Start of Day Processing Operational
API Gateway Operational
ANZ Cashactive - Logon Operational
ANZ Transactive - Trade/ APEA Operational
ANZ Transactive Trade - Logon Operational
Trade Finance and Reporting Operational
Trade Finance payment processing Operational
Payments Processing Operational
ANZ Institutional Data and Analytics Operational
Data Insights Operational
Fees and Charges Operational
Other Services Operational
Customer Service Centre IVR service Operational
ANZ Commercial Cards Processing Operational
ANZ Cash Asia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ANZ Maintenance Notification - Transactive - Trade/APEA Aug 9, 2026 10:00-13:00 AEST

ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 09/08/2026 10:00 AEST
End Time: 09/08/2026 13:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Posted on Aug 04, 2026 - 15:21 AEST

Aug 9, 2026

ANZ Maintenance Notification - Transactive - Global and Fileactive
Completed - The scheduled maintenance has been completed.
Aug 9, 03:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 23:30 AEST
Scheduled - ANZ Transactive - Global and Fileactive Scheduled Change

Start Time: 08/08/2026 23:30 AEST
End Time: 09/08/2026 03:30 AEST

Change Details
ANZ will be performing system maintenance impacting ANZ Transactive - Global and Fileactive services.

During this period, ANZ Transactive - Global and associated applications will not be available. ANZ Fileactive applications will be available during the period, however customers will experience delays in file processing where files are sent via ANZ Fileactive to ANZ Transactive - Global.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Aug 3, 16:39 AEST

Aug 8, 2026

ANZ Maintenance Notification - Virtual Account Management (VAM) and Transactive Global - Liquidity Management (LQM)
Completed - The scheduled maintenance has been completed.
Aug 8, 21:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 17:30 AEST
Scheduled - ANZ Virtual Account Management (VAM) and Transactive Global - Liquidity Management (LQM) Scheduled Change

Start Time: 08/08/2026 17:30 AEST
End Time: 08/08/2026 21:30 AEST

Change Details

ANZ will be performing system maintenance on ANZ Virtual Account Management (VAM) and Transactive Global - Liquidity Management (LQM) services which will result in an outage.

During this period, users will be unable to access these services. The applications will continue to process transactions during this period without interruption.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Aug 6, 11:31 AEST
ANZ Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Aug 8, 20:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 16:00 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 08/08/2026 17:30 AEST
End Time: 08/08/2026 20:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services.

During this period, Trade Finance transactions and payments will not be available. Users will continue to be able to log in to ANZ Transactive - Trade/APEA.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Aug 6, 16:22 AEST
ANZ Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Aug 8, 17:31 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 11:30 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 08/08/2026 11:30 AEST
End Time: 08/08/2026 17:30 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Aug 7, 15:44 AEST

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

ANZ Incident Notification - Fileactive - Returned Items
Resolved - This incident has been resolved.
Aug 5, 06:49 AEST
Investigating - ANZ Fileactive
Start Time: 04/08/2026 09:00 AEST
Resolution Time: TBA

Incident Details
We currently experiencing delays in the delivery of Direct Entry Returned Items via the ANZ Fileactive service. Technology teams are currently investigating the issue.

We apologise for the inconvenience. Please refer back to Status Page for further updates.

Impacted Geographies: Australia
Aug 4, 09:48 AEST

Aug 4, 2026

Aug 3, 2026

ANZ Maintenance Notification - Fileactive
Completed - The scheduled maintenance has been completed.
Aug 3, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 23:00 AEST
Scheduled - ANZ Fileactive Scheduled Change

Start Time: 02/08/2026 23:00 AEST
End Time: 03/08/2026 02:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Fileactive services which will result in an outage.

During this period, Intraday Balance and Transaction reporting, will not be delivered during the outage window. Inward Osko Payments will be held and processed once all services are restored. Outward Payments will be rejected and customers will have to re-send after the outage. ANZ Payment Solutions, Cashactive API's, Cash Management Central API's and Fileactive API's will also be unavailable.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Jul 27, 09:59 AEST

Aug 2, 2026

ANZ Maintenance Notification - Transactive - Trade/APEA
Completed - The scheduled maintenance has been completed.
Aug 2, 22:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 12:00 AEST
Scheduled - ANZ Transactive - Trade/APEA Scheduled Change

Start Time: 02/08/2026 12:00 AEST
End Time: 02/08/2026 22:00 AEST

Change Details
ANZ will be performing system maintenance on ANZ Transactive - Trade/APEA services which will result in an outage.

During the outage, ANZ Transactive - Trade/APEA and associated applications will not be available.

Please ensure you complete your banking activities prior to this outage. We apologise for any inconvenience.

Impacted Geographies: Global
Jul 30, 08:23 AEST

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

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