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Five9
@Five9
The New CX Starts Here. Transformed by AI, Powered by Five9.
San Ramon, CA
Five9.com
Joined September 2009
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    Five9
    @Five9
    7h
    We are pleased to report that revenue for the second quarter of 2026 increased 10% to $312.4 million. “Q2 marks our third consecutive quarter of accelerating subscription revenue growth, with AI revenue accelerating even faster, and further evidence that our focused execution is
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    Five9
    @Five9
    Aug 5
    While 100% of business decision-makers report benefits from #AI investment, 1 in 3 consumers say service quality has gotten worse over the last decade. Explore six findings make it clear where AI-to-human handoffs break down, why customers abandon AI, and how a clear escalation
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    Five9
    @Five9
    Aug 5
    Customers don't want better bots. They want their issues solved. Five9 Genius #AI employs trusted #AgenticAI Agents alongside humans to deliver contextual and personalized experiences with confidence. These AI Agents reason, decide, and take action—delivering human-like service
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    Five9
    @Five9
    Aug 4
    Point solutions can't scale #AI. That's the problem this session solves. Next week at #Five9AIDay, our Chief Product Officer, Ajay Awatramani, Chief Marketing & Growth Officer, Jay Lee, and CTO, Niranjan Vijayaragavan, will break down the Five9 AI vision and how we unify AI
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    Five9
    @Five9
    Aug 4
    What are the top breakdowns in outbound fraud communications? President & Principal Analyst of COMMfusion, @blairplez, has answers. Financial institutions are struggling to connect fraud detection with effective customer notification. This communication breakdown erodes trust
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