Proton Support (@ProtonSupport) / X

Proton Support

41K posts

Proton Support

@ProtonSupport

We’re here to help and answer your questions about @protonmail @protonvpn @protondrive @proton_pass, & @protonwallet. 🗓️ Available weekdays from 8am-6pm CET.

Geneva, Switzerland

Joined July 2016

Proton Support
@ProtonSupport
Oct 30, 2025
We are currently experiencing a partial outage affecting some of our users across some Proton services. We're working as fast as possible to fully restore services. We apologize for any inconvenience. Update: Services have been fully restored and no data has been lost. We're
status.proton.me
Technical difficulties
Proton Support
@ProtonSupport
Sep 10, 2025
We’re aware of connection issues affecting some @ProtonVPN servers since ~05:00 UTC. Our engineers are working hard to resolve this as quickly as possible. Apologies for the disruption to your day, and thank you for your patience! 💚 Track progress:
status.proton.me
Proton VPN technical difficulties
Proton Support
@ProtonSupport
Jan 9, 2025
We are currently experiencing a partial outage affecting some of our users across all Proton services. We apologize for any inconvenience this may have caused you. We're working as fast as possible to fully restore services. Updates on our status page:
status.proton.me
Technical difficulties
Proton Support
@ProtonSupport
Dec 18, 2024
We want to apologize for the now resolved downtime that some Proton users recently experienced, and the delayed status update. No data has been lost, though some emails may be delayed. See the full incident report on our status page:
status.proton.me
Service instability due to network incident
Proton Support
@ProtonSupport
Jun 13, 2024
We are currently experiencing technical difficulties affecting some of our Proton users. We are working to fully restore services as soon as possible. We apologize for the inconvenience. Updates will be shared at: status.proton.me