Top dealers are taking a strategic approach to combat declining dealership service share.
Find out how you can retain more service customers and boost revenue:
Xtime by Cox Automotive
@Xtime
Helping dealers move more vehicles through the service lane faster with efficient, transparent service technology. A Cox Automotive brand.
- From new hire to top performer in under a year. Fred Martin Auto Group credits Xtime for streamlining service operations and driving ~35% YoY gross profit growth. Hear why they say it’s a game changer: cox.auto/up5Fm
- What happens after the sale matters more than ever. In this Xtime @Automotive_News interview, Anya Schlesener shares: 74% of customers who return for service are likely to repurchase vs 44% who don’t. The service lane drives retention and long-term revenue.This episode of Up to Speed hosted by Emma Hancock features Anya Schlesener, Vice President of Dealer Operations at @CoxAutomotive, discussing new research on how the service lane drives customer lifetime value. #sponsored
- Service is the doorway to long-term customer loyalty. And it all hinges on scheduling that first appointment. See what @GuyDealership has to say.Most dealers obsess over closing the sale: The smart ones obsess over the service drive more… 74% of buyers who return for service, repurchase from that dealership (while only 44% of non-service customers buy again) That 30-point gap is pure lifetime value sitting on the
- Fixed Ops is your growth engine. Vehicles are older, service demand is up, and customers expect transparency + convenience. Dealers who act now will win. Read the blog: cox.auto/umb5z
