Friday Reminder:
Outdated tools ≠ Effective customer service.
Good transcription is a foundational technology for CX. It not only enables you to begin to understand exactly why your customers are contacting you, but it also is table stakes for leveraging AI solutions.
If you
ASAPP is a research-based artificial intelligence company committed to ending bad customer service.
- Think every high-stress customer call spells disaster? Not with us. 🤝 While most tools just manage crises, GenerativeAgent™ turns them into opportunities for exceptional customer service. Watch ASAPP's CEO, Gustavo Sapoznik, demonstrate how our technology reshapes challenging
- ☎️ Remember when making a call meant instant connection? Joe Ciuffo, from ASAPP reintroduces that simplicity with our latest product, GenerativeAgent™. GenerativeAgent™ is the dream of what phones used to be: you pick up, call, and someone is there to help the moment you reach
- What do the best and worst agents have in common? They can only talk 1-to-1—a limitation that has traditionally restricted productivity in our industry. But what if we could challenge that? Our product GenerativeAgent™ does. Discover how in our latest blog:
- Heather Reed, Principal Product Manager of GenerativeAgent™, sums it up perfectly: When customers interact with GenerativeAgent™, they aren't restricted to narrow use cases. All you need to say is, "This is my problem: now help me." 👏 Then, watch it work. Curious? Don't just

