Pinned
Need to get in touch with our Support Team? Here's how!
The "Help" button in the bottom left corner of the site will pull up a chat box where you can ask questions and get in touch with an agent.
Chess.com Support
@chesscomsupport
The official Chess.com support on Twitter. We're here to help! Visit our Member Support Center for FAQs. Contact our team at chess.com/support.
Joined April 2022
- Here are the efforts of our Fair Play team in the month of June.
- Hello everyone, late last night and through this morning (ET), a third-party service we rely on had an outage that impacted chess.com significantly. For many of you that meant the site was slow or wouldn't load, trouble matching with opponents, streaks not updating,
- Heads up: Vacation Time Changes Take Effect For All Members On July 1 At the start of this year, we updated how Vacation Time works. As part of that change, there was a 6-month period for anyone who had more time than the new cap limits to use that vacation time. Starting July
- Conditional moves are now available on iOS! In Daily games, conditional moves allow you to pre-program specific future moves that will be automatically played if your opponent makes a predicted move.
