GeneratePress and the other products offered on this website are developed and supported by EDGE22 Studios Ltd., a corporation registered in Alberta, Canada. In these Terms, “we”, “us”, and “our” mean EDGE22 Studios Ltd. You can reach us through our contact page.
Where you purchase through an authorized reseller acting as the seller or merchant of record, that reseller is responsible for the sale and its payment-related obligations. Its identity and applicable terms will be provided at checkout. These Terms govern the products and services we provide; the reseller’s terms also govern your transaction with that reseller. Any additional rights available under those terms or applicable law remain available to you.
1. Plugin Licensing
All of our products, unless otherwise stated, are licensed under the GNU General Public License version 2.0 or later.
2. Warranty
To the extent permitted by applicable law, plugins owned, sold, and distributed by EDGE22 Studios Ltd. are done so in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Inasmuch as WordPress functions correctly on a clean install of itself, our products are guaranteed to function on a clean install of the minimum, stable and required version of WordPress for our products. Because the number and variety of plugins is vast and wide, we do not guarantee that the plugin will function with all third-party plugins, themes or browsers of any kind. We do not assume responsibility and will not be held responsible for any conflicts or compatibility issues that may occur due to third-party software. We assume no responsibility for any data loss as a result of installing or using our products. Should conflicts occur with third-party software, we may provide support at our discretion.
These limitations do not exclude mandatory consumer rights or remedies, including those that apply when a product is faulty or does not match its description. Our liability is subject to Section 18.
3. Support
EDGE22 Studios Ltd. develops and supports GeneratePress and our other products. We do not promise that they will meet every individual requirement or work with every third-party component.
Support is available to customers with a valid license that includes support, as described in Section 5.
For annual licenses, support and updates are included for the paid license term. A completed renewal extends these services for the renewal term shown when you authorize payment. Cancelling automatic renewal does not end the support or updates included in your current paid term.
Where your purchase includes lifetime support or updates, that entitlement applies for the lifetime of the product under the terms of your purchase.
Support and updates are provided while the product is actively developed. If development of a product or WordPress ends, any existing contractual obligations and mandatory consumer rights remain applicable. A change in ownership of a product or our business does not, by itself, end your existing paid license term or lifetime entitlement.
We aim to provide helpful support, but do not guarantee a particular response time or that every request can be resolved to the customer’s satisfaction.
4. Automatic Updates
Automatic updates are available while your license key is valid and the update entitlement included in your purchase remains active. Automatic renewal does not need to be enabled for you to receive updates during a paid license term.
For annual licenses, update access ends when the paid term expires unless the license is renewed. Lifetime update entitlements remain governed by the terms of the lifetime purchase. Expiration of these services does not revoke rights already granted in the software under the GNU General Public License.
5. License Usage
Our products are licensed under the GNU General Public License (see Section 1). Nothing in these Terms is intended to restrict, or shall be read as restricting, any rights granted to you under that license with respect to the software code itself. These Terms instead govern your license key, automatic updates, and access to support, which are services we provide under the plan you purchased, including any applicable annual or lifetime entitlement.
Your license key entitles you to automatic updates and support for the type and number of sites permitted by the plan you purchased. You may use your license key to build, develop, and manage websites, including client sites where you are actively building, developing, and managing the website and acting as its administrator.
The following are not permitted in connection with your license key:
- Sharing, selling, reselling, sublicensing, transferring, or otherwise distributing your license key to any third party.
- Using your license key to offer hosting of the software as a service to third parties.
- Using your license key to install and activate the software on behalf of others as a standalone service without your ongoing involvement as the website administrator.
We provide support only to the original customer or license holder associated with a valid license key. Use of a license key by another party for support purposes is unauthorized.
Any license holder who breaches these Terms may have their license key suspended or revoked. Refund eligibility will be determined in accordance with our Refund Policy, the terms of the seller or merchant of record for the transaction, and applicable consumer-protection laws.
Suspension or revocation affects only the license key, automatic updates, downloads, and support. It does not revoke or limit any rights held in the software code under the GNU General Public License.
Our lifetime license provides automatic updates and support for the lifetime of the product, as described in Section 3.
6. Site Library
Access to our Site Library is gained by using the GP Premium plugin. As the sites in our library are updated, we raise the minimum allowed version required for each site. This ensures that imports are not broken if you are using a version below the minimum-required version. We do this only as needed so users with older versions can continue to use those sites. However, you will not be able to import sites that require a version you are not running.
We do our best to ensure all imported images are licensed for open use. However, image licenses can change, so we strongly advise that you replace all imported images with your own.
7. Plugin Delivery
After your payment is confirmed, you will receive an email with your order number and other purchase information. Your license key is available in your account area along with your plugin downloads. You can download the plugin by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.
Should you not receive an email containing your information, you can contact us through our contact page to request your purchase information.
Access to re-download purchased files will be granted so long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.
Cancelling automatic renewal does not end download access during your current paid license term.
8. Ownership
Our products remain the intellectual property of EDGE22 Studios Ltd. and their respective rights holders. Purchasing a product does not transfer ownership of that intellectual property to you. Your rights to use, modify, and redistribute the software remain governed by its applicable license, as described in Section 1.
Our products are provided “as is”, subject to the warranty provisions in Section 2, the liability provisions in Section 18, and any rights or remedies that cannot be excluded under applicable law.
9. Website & Plugin Content
Website content, documentation, images, and branding provided by us belong to EDGE22 Studios Ltd. or their respective rights holders. You may reuse them where permitted by their applicable license, with the rights holder’s permission, or as otherwise allowed by law. This section does not restrict rights granted under the software licenses described in Section 1.
10. Pricing
Prices are quoted in USD unless another currency is expressly shown. Before you authorize payment, the checkout or payment review screen will show the amount payable, currency, applicable taxes, and any recurring payment commitment.
We may change prices for future purchases. For an existing subscription, the agreed renewal price and any agreed recurring discount apply unless a change is communicated in advance in accordance with the applicable agreement and law. Any consent required for a change will be obtained before the changed amount is charged. You may cancel before the next renewal to avoid the changed charge.
11. Subscriptions & Automatic Renewal
Our annual subscription products renew automatically each year unless cancelled before the next payment date. Before you authorize a new subscription or agree to a change in your billing arrangement, you will be shown the amount due now, recurring amount, billing interval, and next payment date.
The renewal date is the date agreed for your subscription, including any billing-date change you have agreed to. Lifetime and other non-recurring purchases remain subject to their own agreed terms.
- You may cancel through your Account page or a subscription-management method provided by the seller or merchant of record identified on your receipt. If you need help, please contact us.
- Cancelling stops future automatic renewals. It does not immediately terminate the license term or refund a payment already made.
- Your license and the downloads, updates, and support included in your current paid term remain available until that term ends. Separate lifetime entitlements are not affected by cancellation of an annual subscription.
- The renewal price is the amount agreed for your subscription, including any applicable recurring discount, subject to Section 10. An introductory discount applies only for the period stated when it was offered.
- If you cancel a subscription with grandfathered pricing, that price may no longer be available when you purchase or reactivate a subscription later. The price and terms for any new subscription or renewal after expiration will be shown before you authorize payment.
- Renewal reminders and notices are sent by us or the applicable seller in accordance with the subscription terms and legal requirements.
- Renewal payments are excluded from our voluntary 30-day refund guarantee. Any additional refund, withdrawal, or cancellation rights under consumer-protection law or the applicable seller’s terms remain available to you. See Section 12.
12. Refund Policy
We want you to be happy with your purchase. If GeneratePress is not right for you, you may request a full refund within 30 days of your original purchase.
To request a refund, please contact us through our support system and provide the email address associated with your purchase. If you cannot access support, you can use our contact page. For a purchase through an authorized reseller, you may also use the refund-request method provided by that reseller.
Renewal payments are excluded from our voluntary 30-day refund guarantee. This does not limit any additional refund, withdrawal, or cancellation rights provided by applicable law or the seller’s terms.
We may decline a request under our voluntary guarantee where there is evidence of fraud, refund abuse, or other manipulative behaviour. Any mandatory consumer rights remain unaffected.
For purchases made through an authorized reseller acting as the seller or merchant of record, the reseller’s refund policy also applies. If that policy or applicable consumer-protection law provides additional rights, those rights remain available to you.
A full refund ends the license-key services, downloads, automatic updates, and support purchased by the refunded payment. If no other paid entitlement remains for that license, its license key will be disabled. A refund does not remove access paid for by a separate, unrefunded payment or revoke rights already granted in software under the GNU General Public License.
Refunds are processed through the applicable seller or payment provider in the original transaction currency and to the original payment method where available. Processing times depend on the payment method and provider, subject to any applicable legal deadlines.
Nothing in this Refund Policy limits your mandatory consumer rights or your lawful right to dispute a payment.
13. Email
We may send account, security, purchase, license, and support messages needed to provide our services. The applicable seller or payment provider may also send receipts, renewal notices, and other billing messages.
Marketing emails are sent in accordance with your preferences and applicable consent requirements. You may unsubscribe from marketing emails at any time. This does not stop necessary service or billing messages.
We do not sell your personal information. Our use of email providers and other service providers, and how we handle your information, are described in our Privacy Policy.
14. Forums
We may offer forums, blogs, comments areas, bulletin boards and chat rooms (collectively, “Forums”) that are intended to provide users an interesting and stimulating forum in which they can express their opinions and share their ideas. We do not endorse the accuracy or reliability of any advice, opinion, statement or information posted on these Forums. Please use your best judgment, and be respectful of other individuals using these Forums. Do not use vulgar, abusive or hateful language. Uploading copyrighted or other proprietary material of any kind on the Service without the express permission of the owner of that material is prohibited and may result in civil and/or criminal liability. Information in our private information field is visible to all customer support members. Please use temporary login details if posting them, and change/delete them once the topic is resolved. Any information you disclose when posting a message in these Forums may become public. You should not include any information in your posting that you do not want other parties to see or use and you hereby agree that you will not hold EDGE22 Studios Ltd. responsible for any third party’s use of information contained in such posting.
You agree not to use user names or Forum titles that are offensive, obscene, or harassing to others. We reserve the right to require you to change your user name or the title of your Forum at any time and for any reason in our sole discretion.
15. Cookies
Our website uses cookies and similar technologies for functions such as account access, security, fraud prevention, and remembering preferences.
We ask for consent before setting optional affiliate-tracking cookies. You may accept or decline affiliate tracking and change your choice through the affiliate-cookie settings available on the website. Declining does not affect your ability to use the website or the price you pay.
Our Privacy Policy describes the services and technologies we use, their purposes, and the available choices. You can also manage cookies through your browser, although blocking necessary cookies may prevent some features from working.
16. Links from this website
We do not monitor or review the content of third-party websites that are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us, and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage you to be aware when you leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to, or accessed through, our site before disclosing any personal information to it. Our responsibility for any loss or damage remains subject to Section 18 and applicable law.
17. License Agreement & Changes to These Terms
By purchasing our products or using the associated account and license-key services, you agree to the applicable Terms presented to you. Your rights in the software itself remain governed by its applicable software license.
We may update these Terms from time to time. Changes will not retrospectively remove rights included in an existing purchase. Where a change affects an ongoing subscription or service, we will provide any notice and obtain any consent required by the applicable agreement and law.
For purchases through an authorized reseller, the reseller’s terms also govern the transaction with that reseller. Nothing in these Terms limits any mandatory consumer rights or any additional rights available under the reseller’s terms.
18. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will EDGE22 Studios Ltd., its directors, contractors, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to your use of, or inability to use, our products or services, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by applicable law, our total aggregate liability arising out of or related to these Terms or our products will not exceed the amount you paid for the product giving rise to the claim during the twelve (12) months preceding the event giving rise to the liability.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
19. Assignment
You may not assign or transfer your rights or obligations under these Terms, including any license key, without our prior written consent. This does not restrict rights granted to you in the software under the GNU General Public License.
We may assign or transfer these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, subject to applicable law and any required notice or consent. Such a transfer does not, by itself, remove rights included in an existing purchase. These Terms bind and benefit the parties and their permitted successors and assigns.
20. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. Subject to any mandatory consumer protections described below, the courts located in Alberta, Canada will have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and you consent to the personal jurisdiction of those courts.
If you deal with us as a consumer, nothing in this section deprives you of the protection of mandatory provisions of the law of your country or place of residence where those protections apply to you.
This section governs your relationship with EDGE22 Studios Ltd. A transaction with an authorized reseller is also subject to that reseller’s own governing-law and dispute-resolution terms, without limiting any mandatory consumer protections.
21. Severability
If any part of this agreement is declared unenforceable or invalid, all remaining clauses in this agreement shall remain binding on the customer.
