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Popular articles
Contacting support — when to use which category and what to include
When a ticket is the right answer, which category to pick, and what to include so the first reply already solves it.
What is Lewdden? — the platform in 60 seconds
A one-minute tour: who it's for, what creators may sell, what they keep, and what makes it different from the big mainstream sites.
How the wallet works
Your Lewdden wallet — what it is, where to find it, how to top up, what you can spend it on (and what you cannot). A simple overview for fans.
Hiding your purchases from your subscriptions
A creator only ever sees the slice of your activity that involves them — never your other subscriptions, purchases or email.
Following a creator
The free way to keep up with new clips, streams and feed posts — and how following differs from subscribing.
Topping up your wallet
How to add funds to your Lewdden wallet — pick an amount, pay through our secure checkout, and confirm the balance.
Supported countries and payment methods
Where buyers and creators can sign up, what you can pay with, and the payout and shipping limits that depend on where you are.
Your library and playlists
Everything you've paid for in one place: the four tabs, private playlists that auto-play, and what happens if access changes.
Browse by category
Account
Your account settings, profile, notifications, and closing your account.
7 articlesAgency
Working with an agency, letting it manage your store, and inviting creators as an agency.
3 articlesClips
Adding, editing, pricing, scheduling, and publishing video clips on your store.
29 articlesContent rules
What you can and can’t publish, reporting, and how moderation works.
6 articlesGames
1 articleGetting started
Sign-up, verification, first steps for new creators and customers.
25 articlesMessaging
Direct messages, paid messages, and messenger tips.
2 articlesPayouts
Getting paid — your IBAN, Partner-ID, payout schedule, and history.
13 articlesPhysical items
Selling and shipping physical products, and ordering them as a fan.
5 articlesStreaming
Going live — show types, tip menus, Lovense, collabs, and recordings.
17 articlesVR
VR180 clips, the VR hub, watch parties and live in VR — for creators and viewers.
6 articlesWallet & payments
Your wallet, topping up, refunds, receipts.
12 articlesCan't find what you need?
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