Contact Us
Got a question about our reviews, spotted something that needs updating, or want to share your experience with a casino not on GamStop? We welcome messages from readers and aim to respond to every enquiry promptly.
Get in Touch
You can reach the Casino No Gamstop team directly by email at [email protected]. We aim to reply to all messages within 48 hours, Monday to Friday. If your query is urgent, please mark your subject line accordingly and we'll do our best to prioritise it.
What You Can Contact Us About
- Review accuracy — if you believe details in one of our casino write-ups are out of date or incorrect, let us know and we'll verify and update as needed.
- Reader experiences — we research every site we cover, but first-hand accounts from players help us keep our assessments honest and current.
- Site corrections — broken links, missing information, or anything else that doesn't look right on the site.
- General questions — if you're unsure how to read our ratings, want to understand how we rank casinos, or have questions about our editorial process, we're happy to explain.
- Business enquiries — if you represent a casino brand and have a factual query about how your site is covered, email us with the relevant details.
What We Cannot Help With
We are an independent comparison and review site. We are not affiliated with the casinos we cover, and we have no access to player accounts, transaction records or bonus systems at any of those brands. For account-specific issues — including deposit queries, withdrawal delays or bonus disputes — you will need to contact the casino's own customer support team directly.
If you are experiencing difficulties with gambling and would like guidance on support options, please visit our responsible gambling page for information on tools and organisations that can help.
Feedback on Our Reviews
Our editorial ratings are based on thorough research rather than advertised claims, and commercial relationships do not determine how we rank or assess a casino. If something in our coverage doesn't match your experience — whether that's a welcome offer that has changed, a game library that looks different, or a payment method that no longer works as described — please tell us. That kind of reader input is genuinely useful and helps us maintain accurate, trustworthy comparisons.
You can read more about how we select and assess the sites we cover on our about us page, and browse our full list of reviewed sites on the main casino listings page.
Response Times
| Type of enquiry | Expected response time |
|---|---|
| Review corrections or factual updates | Within 48 hours |
| General questions | Within 48 hours |
| Business or partnership enquiries | Within 3–5 working days |
We read every message we receive. Please include as much relevant detail as possible — for example, the casino name and the specific page you're referring to — so we can look into it efficiently. All enquiries should be directed to [email protected].
