No automatic login

  • Resolved Imagesteve92

    (@steve92)


    2 months, 2 weeks ago

    It often happens to me that when I log in to my site, it doesn’t do so automatically. It shows the usual images that I have to click on.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imageandrewsupport

    (@andrewsupport)

    2 months, 2 weeks ago

    Hi,

    Thank you for contacting us.

    Could you please clarify your question?

    Are you referring to Google reCAPTCHA asking you to complete an image challenge when logging in to your website?

    If so, this is normal behavior. Although reCAPTCHA v3 usually works in the background, Google may display an image challenge if it considers the login attempt suspicious or if it needs additional verification. This decision is made entirely by Google’s service and cannot be controlled by our plugin.

    We look forward to your reply.

    Plugin Support Imageandrewsupport

    (@andrewsupport)

    2 months, 1 week ago

    Hi,

    Since we haven’t received a reply from you, we are going to close this topic.

    If you still need assistance, please feel free to contact us by creating a new support ticket here:
    https://support.bestwebsoft.com/hc/en-us/requests/new

    We’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.