Frequently asked questions

How can we help you?

Find more FAQs about Magento 2 extensions, PWA, GraphQL & API support here.

Purchasing Questions

Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a Magento 2 compatibility issue with any third-party module, we’ll definitely try to help you. If you face any technical issues, please create a ticket...
Product updates for extensions purchased before Feb 1, 2022With the transition to product subscriptions, you will receive product updates for all extensions purchased before Feb 1, 2022 throughout the entire grace period — up to Aug 1, 2022. If you ...
Yes, you can use installation and configuration services that are available as the part of Pro and Premium add-ons for your product subscriptions.Please note that this installation service doesn’t include uninstallation. So, if you need to completely...
Amasty doesn’t provide any trials of Magento extensions. There's one exception: Amasty extensions are provided for testing or demo purposes to our official Platinum Partners as a part of the “access to Amasty extensions for testing purposes with Composer...
Yes, you can install any Amasty extension on a test site and configure all the settings there before doing it on your live store.
Amasty offers to its Customers a thirty (30) day money-back guarantee for the Software. In case the acquired extension didn’t meet your expectations, our support team is always ready to help you. Fees for support subscriptions and any services provided...
We are now working at a loyalty program for our customers that is supposed to bring even greater benefits in the long term. While it’s not out yet, you can look through these Special Offers. New discounts and specials are added every month. To stay ...
As Adobe Solution Partner, we guarantee that our products are developed based on the high standards of Adobe, and the workflow is fully in line with the Business Code of Conduct requirements. Unfortunately, sometimes the functionality of our extensions...
To leave your feature request, log in to your customer account and open the Products tab. Then, scroll down to the bottom of the page, and leave your feature request in the following form: As soon as you send your request, it is considered by our ...
If you have an active support service subscription, it provides access to product updates and support services for the products assigned to the projects that have an active support subscription.Alternatively, support services are only available as the...
Usually, no, you can’t exchange modules. Please, contact our support managers and they’ll consider your case individually. → Learn more about our special offers
Usually, we don’t provide any discounts. But you can contact us, and we’ll consider your case individually. → Learn more about our special offers
If you need additional data in your invoice for your bank, or if you found a mistake, please submit a ticket and our support team will help you out.
If the status of your Order is pending (not completed), please create a ticket as soon as possible. Our team will review it and inform you about all the further steps needed to resolve the situation.
If you were charged an additional tax after the payment was processed, please create a ticket and tell us your VAT number. As soon as we receive it, we’ll start the refund process.
No, entering your VAT ID is optional. But if needed, you can enter VAT ID in the customer account: Or on the 2-nd step of checkout: And if you are tax exempt, the tax will be removed automatically, and an appropriate payment method will be displayed...
You can pay for our extensions in any convenient for you way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed. If you need to pay for the order with a non...
Please go to your shopping cart and scroll down. In the lower-left corner, you will find the Apply Coupon drop-down menu with a button:  Click on it, enter your code, and click Apply: Enter your coupon code and the discount will be calculated...
If you get a message that your VAT ID is invalid, please double-check if you enter a correct value. When you are sure that everything is correct, feel free to contact us, and we’ll help you with this issue.
You should acquire the module for M2, as M2 modules have a completely different structure as compared with M1 extensions.So there is no way to transfer the module from M1 to M2. But you can check if the same module on M2 exists. Moreover, if you are...
Quite a few users run into problems with deleting Magento extensions.  All you need is to follow the pain-free guide:Turn attention to installation method in useThere are at least 4 main ways:Manually via archive file; Magento Connect Manager via key...
Disabling/enabling a module is a popular operation for Magento store owners. Below, we will show you how to disable an extension correctly.How to disable a module in Magento 1?Magento 1 disable module process consists of several steps. To disable any...
No, we cannot make a refund to another credit card or PayPal account. In this case, we can only offer you a refund with store credits for your future purchases.
Yes, since the source code of Amasty extensions is open.
No, you can install and update Amasty Extensions via Composer only for Magento 2. Note: See how to install Magento 2 extensions via Composer.
Yes, we can customize your Magento store according to your needs. We perform a range of custom development services, including mobile development. We can not only adjust existing extensions but also create a completely new extension from scratch to ...
After the module installation change all the required options to 'Yes'. Then the extension starts working automatically optimizing product images, minifying CSS and JS, which makes your pages faster. Besdies, you can edit the image commands depending...
Please double-check if you have SOAP installed on your server, usually SugarCRM SOAP located at "sugarcrmURL"/soap.php. If it is not installed please ask your hoster to install it.
Since October 2024, you can reactivate your canceled product subscription through your customer account. Simply follow these steps:Log in to your account. Click on Subscriptions. Select Renew next to the product you wish to reactivate. Note: You can...
You can reactivate your canceled support subscription through your customer account by clicking "Renew Subscription." Please note that starting in August 2024, a re-subscription fee will be applied when reactivating a support subscription.

Amasty Product Installation & Project Sharing

Updating an Amasty extension follows the same process as installing a module. To update a single extension:Run the following command to update a specific Amasty extension:composer update amasty/<module-name> To update multiple extensions:You can...
Amasty extension packages include all necessary files, setup guides, and a license agreement, with some even offering example import files to simplify the process.Important: Since January 14, 2025, all Amasty extensions will only be available for installation...
Our license allows you to use a single extension license agreement on one Magento installation.If you run several domains on the same instance of Magento, you can use one extension license. However, if you run each website on a new installation of Magento...
Note: The options to share or transfer entire orders are no longer available. To manage access and ownership of individual extensions, please use Project Sharing and License Transfer as outlined below.Sometimes, you need to grant access to an ...
As of January 1, 2026, Amasty will permanently disable all Composer access keys generated in the "Products" tab. These global keys will no longer grant access to Amasty packages via Composer.Going forward, Composer access will be managed exclusively...
Note: Since January 14, 2025, Amasty extensions are only available via Composer. Direct downloads from your Amasty account are no longer supported.To install Amasty extensions via Composer, you need a pair of access keys – a Public Key (login) and a...
The Swap Project Ownership feature makes it possible to switch roles between the project owner and one of the customers with shared access.This way, when you switch roles, the current owner becomes a customer with access, while the selected customer...
As part of the Partner benefits, our Platinum partners receive access to Amasty extensions for presale testing.This allows Platinum partners to add extensions to a project and evaluate them before purchase. Extensions added for testing are temporary...
Starting January 14, 2025, all Amasty extensions will only be available for installation via Composer. Direct downloads from a customer account will no longer be supported.This change is being implemented to provide:A modern and simplified installation...
To support our licensing policy of one license per production instance, Amasty limits how many times a license can be removed/reassigned from a project. Each product license has a limited number of unassign actions available. By default, a license can...

Common Business Questions

Please select a user guide for the Magento extension you need from the list below. Click on the extension name to download the guide.For Magento 1Automatic Related Products Blog Pro Full Page Cache Google Page Speed Optimizer One Step Checkout Product...
There are lots of marketing techniques on how you can choose the best features and products. Different prioritization matrices and prioritization templates will help you to choose products and decide what features you need to highlight. To make the ...
Sometimes it happens that you get great traffic flow but low conversions. Around 37% of visitors will leave your site if your navigation system offers a poor user experience or if your Magento 2 search results are not relevant, and they can’t find what...
How to speed up Magento 2? To make Magento 2 work faster, you need to get rid of all the factors that can affect your website performance like redundant JS, CSS, HTML code, oversized images in the old formats, slow server, etc. After Google named speed...
With cart abandonment rate ranging from about 70% for 3 years in a row, e-retailers wonder what to do to boost conversion rate and tackle the cart abandonment reasons. We offer some tips below that will help you monetize your checkout and make it more...
It’s important to create an uninterrupted workflow in your Magento store to keep your customers satisfied. That means that all your products must be updated, orders processed and shipped, and all complaints should be answered timely. You can achieve...
What are the Magento SEO best practices?Magento SEO best practices are actions that can help your website get to the top of SERPs. To raise your website position in SERP, you need to optimize the Magento 2 for Google requirements. We have gathered SEO...
The security vulnerability of your Magento store data may result in financial loss and litigation. According to Kaspersky research, the average cost of one fraud case is more than $1 million. Small businesses lose around $120,000 per incident. So...
B2C Content Marketing research shows that blogging about business activities increases user reach by 64%. Let's break down the basic aspects of running a Shopify blog.What are the pros of the Shopify blog?TrustBlogging is an indicator of expertise. ...

Most Asked Magento-Related Questions

Magento Marketplace Extensions are extensions for the Magento platform that allow merchants and vendors to use your website as their own e-store. These extensions transform your store into a complete Amazon-like marketplace.What is marketplace in Magento...
Elasticsearch or OpenSearch is obligatory after Magento 2.4 release so it can't be disabled. However, while the search engine itself is mandatory, you are not limited to its basic configuration. You can significantly enhance its performance, relevance...
What is the Magento 2 static content deploy command and when do you need it? When working in Magento production mode static files can be written to the file system with the static view files deployment command. After your content is deployed...
Yes, Magento 2 have a default URL to display all products, and here is the step-by-step guide on how to configure it:Step 1. Navigate to Stores > Settings > Configuration. Step 2. Open the Catalog settings and select the Catalog under it. Step...
If you are a developer or an e-commerce store owner using Magento 2, understanding the intricacies of the Magento 2 database schema, also referred to as Magento DB schema, is vital. The Magento 2 database schema serves as the foundation of your website...
Warning: code samples below are provided as examples only and require further customization according to your business needs. When you are trying to get Magento 2 order collection programmatically, you may meet advice to use an object manager. But actually...
Why do you need to add a newsletter checkbox to checkout in Magento 2?Adding a newsletter checkbox to check out allows customers to sign up for your store's newsletter. The customer should decide to subscribe. So it's another opportunity for you to ...
Magento 2 is known as a highly-customizable platform. And rich CMS blocks’ settings are direct evidence. Let’s see how to create a CMS block in Magento 2 without any programming skills.Step 1. Log in to the admin panel and navigate to Content > Elements...
The Magento 2.3 version release added the ability to add a new column to an existing table using the db_schema.xml file.  This process requires some work with code. Here is a step-by-step guide for adding a new column to an existing table...

Magento 2 has no option to regenerate URL rewrites for products. This extension adds a CLI command to regenerate all product SEO URLs for your shop.

How to add a new column to the Magento 2 order grid?To add a new Magento 2 column to the order grid, you need to create and register a custom module. Then, create the Resource Model using the  _renderFiltersBefore method. After this, you need to develop...
Why do you need Magento 2 grid filters? Magento 2 grid filters are used in situations when you have a large number of products in your store and it may be hard to manage them and find the needed product quickly. In this case, you can add Magento 2 inline...
What are the ways to add a custom layered navigation filter in Magento 2?By default, a Magento 2 custom layered navigation filter cannot be added on the front end. So if you want to add a filter for any reason, you must do so either by writing code ...
How to add a link to the top menu in Magento 2?Adding a custom top link in Magento 2 is a complex task that requires coding skills. To add a link to Magento without programming skills, you can use the Mega Menu extension. It will allow you to easily...
To change the language of hard-coded text appearing on your store pages you can simply alter the Locale of the Store View. However, it won’t help you with the translation of each word on a page. The text includes only: the navigation titles; labels...
The default Magento has limited functionality in terms of the order prefixes. To solve the issue with adding prefixes to the order number, you can use our Custom Order Number extension.To do this, follow these steps:Step 1. First of all, complete the...
Coupon codes are an integral part of most promotions, discounts, and special offers. So today, we will show you how to create Magento 2 coupon code programmatically and configure it. Let’s start.How to Create a Coupon Code in Magento 2?To create a Magento...

To add customer group to registration form in Magento 2:

Step 1. First of all, you need to go to Stores > Configuration > Customer Attributes.

Step 2. Now you need to set up the attribute.

Step 3. On the attribute configuration step, you will need to fill in several lines.

Step 4. On this step, you have to choose yes or no on the Attribute Configuration options and define a Sorting Order.

A widget is a small informational or functional block located in a narrow column of the site. It can be a button, banner, search bar, text block, and more. Widgets can be displayed on all pages of the site and are constantly in sight of the user, which means they are ideal for posting important information.

Setting up widgets in Magento is a complex process that requires some work with code. Here is a step-by-step guide for setting up custom widgets in Magento.

Sometimes you need to test your Magento 2 shop in the demo mode. But how to make it clear for visitors that you don’t take orders yet? Magento has a built-in notification that you can enable on your frontend:This is a demo store. Any orders placed through...
Don’t confuse Google Tag Manager (GTM) with the latest version of Google Analytics, as it helps to set up the GA and any other code.Magento 2 GTM relatively consists of 3 main parts:Tag - Tag is a patch of code (more often it’s JavaScript) added to ...
The Magento 2 add custom attribute to order feature is critical for collecting customer data that informs your future selling strategies. Understanding the Magento 2 add order attribute programmatically option is important for getting the most from ...
What is Magento 2 product carousel?The Owl Carousel is a very popular image carousel that is highly customizable, supports touch, and is fully responsive. Adding a Magento 2 Carousel is a great way to design your site in an eye-catching way that drives...
Adding a "Sort by Newest" option in Magento 2 enhances customer experience by allowing them to view the latest products first. Below is a step-by-step guide to Magento 2 sort by newest and Magento 2 sort products by newest:Step 1: Create a Custom Module1...
Adding a "Sort By" option in Magento 2 can improve the user experience by allowing customers to organize products based on their preferences. Here's a step-by-step guide to Magento 2 add sort by option:Step 1: Create a ModuleDirectory Structure: Create...
What is Sort by Price Filter?The "Sort by Price" filter in Magento 2 lets customers organize products by price, assisting them in finding items within their budget. It enables sorting from lowest to highest and vice versa, enhancing user experience ...
Adding a "Sort by Relevance" feature in Magento 2 enhances your store's search functionality, which allows customers to quickly find the most pertinent products. Follow these steps to implement this feature effectively. Step 1: Access the Admin PanelLog...
Enhance your customers' shopping experience by sorting products based on stock availability, which can help them easily locate in-stock items. This guide leads you through the process of adding this feature to your Magento 2 store. Step 1: Access the...
In Magento 2.3.4, there is no more the Layout Update XML field in the admin panel. Instead of it, you will find the Custom Layout Update dropdown on the CMS Page Edit, Category Edit, and Product Edit pages. It was done to increase the security level...
Meeting modern customer needs is crucial, and one of the most important aspects of making a sale is providing customers with more information about your products and services. Using Magento 2 add PDF to product steps, you can attach a PDF packed with...

Most Asked Shopify-Related Questions

1. Accessing your Shopify Admin. Shopify offers a built-in password protection feature that allows you to restrict access to your store. To enable this feature, log in to your Shopify admin dashboard and navigate to the "Online Store" section.2. Setting...
If you want to enhance your Magento 2 store's functionality by giving customers the option to sort products by rating, you're on the right path to improving user experience and potentially increasing sales. Here’s a concise guide on how to implement...
Shopify is a popular and easy-to-use online store platform with many features to increase your sales. To use it successfully, you must connect your existing domain to Shopify. The steps to connect a third-party domain to Shopify vary depending on your...
You need to connect Google Ads to your Shopify store to run successful ad campaigns and drive more traffic to your online store. This article will walk you through how to link Google Ads to Shopify, run ads on Shopify, and set up Google Ads for your...
Integrating Klaviyo with Shopify allows you to enhance your email marketing strategies, better understand your customers, and drive more sales through targeted campaigns. If you're looking to connect Klaviyo to your Shopify store, here are some frequently...
Integrating Mailchimp with Shopify allows you to efficiently manage email marketing campaigns, track customer engagement, and boost sales. If you want to connect Mailchimp to Shopify, this guide will walk you through the process step-by-step, ensuring...
Connecting Payoneer to your Shopify store is a simple and intuitive process that can help you expand your customer base and increase sales.How do I connect Payoneer to Shopify?To connect Payoneer to Shopify, follow these steps:Create a Payoneer account...
Connecting Razorpay to Shopify allows you to accept payments seamlessly and securely on your online store. Razorpay is a popular payment gateway that supports various payment methods, making it an excellent choice for Shopify merchants looking to offer...
What is Shopify eBay integration?Shopify and eBay integration is the process of connecting your Shopify store with your eBay account to streamline operations and expand your sales channels. Linking Shopify to eBay offers several advantages, including...
Shopify – Etsy integration can be very useful to synchronize inventory, manage orders, and streamline your e-commerce operations.How to connect my Shopify store to Etsy?To connect your Shopify store to Etsy, follow these steps:Choose an integration ...
Shopify Instagram integration enables merchants to connect their Shopify store with their Instagram business profile, allowing them to tag products in Instagram posts and stories. Before setting up Shopify Instagram Integration, it's important to ensure...
Online sellers can add Stripe on Shopify to receive payments, including a few simple steps that can link Stripe to Shopify. Your store's location, payment needs, and fee structure will help determine how to enable Stripe on Shopify and the steps you...
There are several ways to contact Shopify Customer Support. But first, you should visit the Shopify Help Center and log in to your store. Choose a topic related to your issue and explore the articles for solutions. If you don’t find information that...
To contact Shopify customer service, you can use the following methods:24/7 Live Chat support: Available through the Shopify Help Center. Email support: Send an email with your query to Shopify support. How to access Shopify support chat?To access Shopify...
Identifying the best-selling products for your Shopify store is essential for maximizing sales and ensuring your business's success. This guide will help you discover winning products to sell on Shopify, how to check best sellers, and how to find profitable...
Google Search:Specific Search Queries: Use targeted search queries like “best Shopify sites,” “Shopify store examples,” or “top shopify store” to find curated lists and articles highlighting successful Shopify stores.Google Shopping: Search for products...
There are several ways to see what Shopify theme a website is using.1. By checking the page source.Open a Shopify store that you’re interested in using Chrome. Right-click anywhere on the page and select "View Page Source" or press Ctrl+U (Command+Shift...
Table of ContentsSteps to Access the Shopify Admin Dashboard Troubleshooting Shopify Admin Login Issues Additional Tips for Accessing Shopify Admin Conclusion To access the Shopify Admin Dashboard, go to the Shopify admin login page, enter your store...
Steps to Import Products from AliExpress to Shopify1. Install App: Syncee is a Shopify app that simplifies the process of importing products from AliExpress. Install the Syncee app from the Shopify App Store and follow the prompts to integrate it with...
1. Accessing the Login PageTo begin, open your preferred web browser and navigate to the Shopify login page. You can simply type "shopify login" into the search bar or directly enter the URL: www.shopify.com/login.2. Enter Your CredentialsOnce you've...
To keep your customers happy and increase sales your Shopify store should be fast and responsive. Here are some common questions and answers to help you make your Shopify store load faster and provide a better experience for your customers.Why is my...
There are two main methods to remove the "Powered by Shopify" line: by editing the theme content and by modifying the theme code. However, you may need to use both methods to completely remove the attribution text.Here's a step-by-step guide on how ...
In Shopify, several types of accounts cater to different needs and roles within the platform.Here are the primary types of accounts in Shopify:Shopify Store Owner Account Shopify Partner Account Shopify Customer Account Shopify Store Owner account:Shopify...
A Facebook Pixel is a small piece of code installed to your website, that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. It can be useful to track conversions, optimize ads, build...
Did you know that when you first create your Shopify store, a PayPal Express Checkout account is automatically generated? It uses the e-mail you use to sign in to your Shopify store.Here's a guide for how to set up PayPal on Shopify, including ways ...

Amasty Product Subscriptions for Magento

Will you launch an annual or monthly product subscription?On Feb 1, 2022 we launched annual subscriptions only, meaning that the billing period for the subscription will be 1 calendar year. Will the product subscription affect both CE and EE?Yes, the...
Starting February 1, 2022, we are launching product subscriptions. All products within new orders will become available by subscription only, replacing the old “one-time-payment” model. 
Our product subscription includes:lifetime access to the original code base; availability of all Magento versions and inter-product compatibilities; availability of all new features delivered within the product line; and full support coverage for the...
Yes, you can do so at any time. In this case, you keep access to the support service for the product and those updates until the original subscription end date.
You can renew your subscription any time, of course. But it will require an additional renewal fee. The exact proportions will be introduced shortly across all our info channels.
Yes, you can continue using and customizing the product. You will have access to the latest updates released while your subscription is active. After the cancellation, you can continue updating the product on your side, or you can renew your subscription...

Magento Glossary & Terms

Magento 2 Elasticsearch is a fast, server-based search engine powered by Apache Lucene (an open-source search engine software library). Elasticsearch indexes content for rapid, context-driven results, suggesting related products, images, prices, and...
Magento 2 abandoned cart – a situation where a customer adds items to their shopping cart in a Magento 2 store but leaves without completing the purchase.Magento 2 abandoned cart email – automated emails sent to customers who have abandoned their carts...
Magento 2 checkout — the process in Magento 2, which involves a series of steps a customer follows to complete a purchase, including entering shipping information, selecting a shipping method, and processing payment. Magento 2 checkout billing address...
Magento 2 data feed is a structured file generated by Magento 2 that contains product information. This file can be used to share data with various external platforms or applications, such as marketplaces, shopping engines, or advertising networks.Magento...
Magento 2 Free Product is a feature that lets store owners give away a free product when customers meet specific conditions, like spending a certain amount on their order.For example, you are selling cosmetic products, and you want your customers to...
Magento stickers are visual icons or graphics placed on product images to highlight specific features or promotions, like "New" or "Sale."Magento product tags – keywords or phrases assigned to products to categorize and improve searchability within ...
Magento 2 improved layered navigation refers to enhancements made to the default system in Magento 2, which aim to provide a better user experience. It offers a more efficient and intuitive way for users to find products using various filters, including...
WebP Magento 2 is an image format that offers superior compression for images on Magento 2 websites. This format improves load speed and maintains image quality, thus optimizing the user experience and reducing bandwidth use.Magento website optimization...
Magento 2 advanced promotions – enhanced promotional strategies in Magento 2 that offer complex discount rules and conditions for sales events.Magento 2 special promotions are unique or limited-time offers in Magento 2 designed to boost sales and attract...
Magento 2 search engine optimization – techniques and strategies used to improve the visibility of Magento 2 websites in search engine results.Magento 2 SEO is short for Search Engine Optimization specific to Magento 2, aimed at improving online store...

App for Payments with Stripe For Magento 2

For smooth work, Stripe demands TLS of at least v1.2 , HTTPS and stripe/stripe-php library. Please see full answer for detailed instructions.

Please see full answer for detailed instructions on how to install the Amasty Stripe for Magento 2 app.

RAK doesn’t require any additional back-end setup from you. Users must copy and paste generated Stripe API keys to the extension configuration. Please see full answer for detailed instructions.

Test mode allows you to validate that the module works well in your shop and to see what the user experience feels like without actually charging a card or incurring any cost. Once ready to charge your customers with the module, you can switch to live mode. Test and live modes are distinguished by different sets of API keys.

If you choose not to migrate your authentication to a Stripe App, it will continue to work as it does today, without impact to the user experience until 2024.

Previously, Stripe allowed third-party plugins to request the standard API keys of a user to integrate with their products. Since January 2024, Stripe requires plugins to leverage Stripe Apps. All new and existing plugins must use a Stripe App to authenticate users for their service using OAuth 2.0 or a restricted API key. Please see full answer for detailed instructions.

Elastic Search for Magento 2

Using multiple search extensions in Magento 2 is not recommended, as they may conflict with each other and cause incorrect search results or performance issues.
Magento 2 search synonyms help connect similar search terms, so customers can find relevant products even if they use different words. In Elastic Search, you can create synonym groups manually, import them via CSV, or generate them with AI integration.
Magento 2 Elastic Search supports two match modes: AND and OR. AND mode returns more precise results by matching the full query, while OR mode shows broader results by matching any word from the search query.
Check Elasticsearch availability by running curl localhost:9200 in the terminal or by using Test Connection in the extension settings. If configured correctly, you should receive a successful connection response.
A separate Elasticsearch server is not mandatory for every store, but it is recommended for growing, high-traffic projects or stores with large catalogs to improve stability and performance.
If the test connection fails, check the connection settings and make sure your Elasticsearch engine is installed, running, and accessible from Magento.
Elasticsearch server requirements depend on your catalog size and traffic. Small to medium stores can share the Magento server, while large or high-traffic stores should use a dedicated server for optimal performance.
Magento 2.4+ requires Elasticsearch, and the Amasty Elastic Search extension supports the same Elasticsearch versions as your Magento release. Check the user guide and Amasty compatibility list for the latest details.
If products disappear after switching to Elasticsearch, check that Elasticsearch is correctly configured, rebuild the catalog indexes, flush caches, and ensure product attributes and visibility are properly set.
First, make sure the extension is properly installed. Then, to configure it, ensure that the Amasty Elastic Search engine is selected in:Stores → Configuration → Amasty Extensions → Elastic Search → Connection → Search Engine → Amasty Elasticsearch....
Product order may differ between the autocomplete popup and full search results because the popup uses simplified ranking, while the results page uses full Elasticsearch ranking with configured relevance. Check the support article for troubleshooting, or contact support if needed.

Our Elastic Search extension is compatible with Elasticsearch engine 6.x version and and higher, supports v.8. Read more for details

Follow Up Email for Magento

Geo IP Redirect for Magento 2

Sometimes, importing the Geo IP database may fail because the PHP script execution time limit is too low. To fix this, increase the max_execution_time value in your PHP configuration.1. Locate the active php.ini file. The file location may differ from...

The Geo IP Redirect extension can be made fully compatible with Varnish Cache with a few tweaks. All you need to do is update the Varnish configuration file.

To test redirects for different countries, you can use Debug Mode in the Magento 2 Geo IP Redirect extension.Go to Stores → Configuration → Amasty Extensions → Geo IP Data → Debug, enable Force IP, and enter an IP address from the country you want to...

Improved Layered Navigation for Magento 2

With the default Magento functionality as well as our extension the attributes of simple products associated with grouped or bundled will be displayed as options in layered navigation. Read the full answer to get more details.

Currently, Wyomind Elasticsearch is incompatible with our Improved Layered Navigation extension. However, there is a solution we can suggest.

Multi Warehouse Inventory for Magento 2

Yes, it supports Magento’s standard REST and SOAP API methods, but it does not provide its own custom API requests.

If a customer purchases two products assigned to different warehouses, one order is created at checkout when using the Multi Warehouse Inventory / Advanced MSI extension for Magento 2.Within this order, the admin can manually create multiple shipments...
No, scheduled stock import via cron is not available out of the box in the Multi Warehouse Inventory / Advanced MSI extension for Magento 2.The extension supports one-time stock data import. To import stock data, go to System → Import, select the Stock...

Product stock status is defined by the stock assigned to the website, and store views inherit this status from the website they belong to. The same product can have different statuses only if the related websites use different stocks; store views within the same website share the same stock status.

One Step Checkout For Magento 2

The thing is that VAT field needs to be enabled on Magento first. Having done it, please proceed to a full guide how to make VAT field visible on the checkout page.

There are 2 options on how you can offer extra services using the One Step Checkout extension. Let’s consider them closely.Gift wrap serviceOne of the most common additional services is gift packages. To enable the fee for gift wrapping, go to Stores...

Address Auto Suggest allows to fill in shipping/billing address fields using only a part of address as a base. Read the full answer to get an explanation on how it works and why it is handy.

This guideline covers whole sequence of needed actions, where possible. Proceed to the full answer to get a step-by-step guide.

Product Feed For Magento 2

The Product Feed for Magento 2 extension helps store owners create, customize, and manage product feeds for different shopping platforms. The extension provides ready-made feed templates for Google, Amazon, Bing, Shopping.com, Facebook, Instagram, TikTok...
The easiest way to create a Google product feed is to use the built-in Google Feed Wizard in the Product Feed for Magento 2 extension. Go to Catalog → Feeds → Profiles and click the Setup Google Feed button.The wizard helps you create a feed in 7 steps...
To create a product feed for Facebook Ads with the Magento 2 Product Feed extension, go to Catalog → Feeds → Profiles. You can select a ready-made Facebook XML or Facebook CSV template, build a custom feed, or start with the Google Feed Wizard and adjust...

Several factors can affect scheduled feed generation. See the full answer below for the most common reasons why a feed may not be generated at the specified time.

Below are the most common issues you may face while configuring the Product Feed for Magento 2 extension and the steps you can take to resolve them.#1. The auto-generation of a product feed won't launch. What can I do?First, open the feed profile and...

Mega Menu for Magento 2

Wondering how to create a Mega Menu in Magento 2? Creating may look like a long and difficult process. But with our Magento Mega Menu extension and documentation to it, you can set up a basic menu easily

Didn’t you find the answer to your question? We are always happy to help you out.

Loading