🤖 Chatbot
Qualify leads, automate daily routineChatbot
Create a chatbot flow
Flow settings, triggers, and rules
Chatbot blocks
Build advanced bot flows with blocks
Chatbot flow priorities
Arrange by priority, filter, delete...
AI agents
HelpCrunch AI Agents
How powerful are AI Agents and how they work
What Are AI Agent's Data Sources
How AI Agents Learn From Your Content
Create a Knowledge Base Data Source
Create KB articles and train AI in one click
Create a Custom Answers Data Source
Create Custom Answers to Fine-tune AI Agent's Knowledge
Create an AI Agent and Train It on Specific Data Sources
Use separate AI Agents for different purposes and "one ring to rule them all"
How to add a single AI agent to the chatbot flow
Let AI do its job right away
How to add multiple AI agents to the Chatbot flow
Create a multi-tier support experience with AI agents powered by separate data sets
Analyze AI agent's performance
Treat them as humans, check their KPI, and train them on better data to achieve best results
Unresolved Questions Analytics
Find and patch blind spots in your AI Agent's knowledge
AI Agents Pricing and Limits
What's included in each plan, and how to extend your AI capacity as your support needs grow
AI agents cookbook
AI Agent's Instructions: a practical guide + ready to use examples
Customize, test, repeat...
Cookbook 1: Standard SaaS Support Agent instructions
A ready-to-use support agent template for SaaS teams
Cookbook 2: No human handoff allowed (self‑serve only)
Self-service agent template for teams that don’t allow human handoff
Cookbook 3: Billing & refunds are always escalated (but basics are answered)
Train your billing assistant to escalate issues correctly
Cookbook 4: Sales / pre‑sales agent (qualify + route)
Pre-sales AI agent template for qualifying leads and routing sales requests
Cookbook 5: Multilingual support with a default language
A ready-to-use multilingual support agent template with a default language fallback
Cookbook 6: Fintech / regulated: no personalized financial advice
A ready-to-use fintech support agent template for safe, compliant self-service without personalized financial advice
Cookbook 7: Healthcare / wellness: appointment info only
Healthcare support agent template for appointment info and safe escalation
Cookbook 8: Enterprise security & compliance (answer only when documented)
Security agent template that answers only from documented compliance information
Cookbook 9: Users mention screenshots/files (handle realistically)
A practical template for handling screenshots, files, and links without guessing
Cookbook 10: Competitor comparisons (safe + grounded)
A safe framework for competitor comparisons based on facts, not assumptions
