Integrations

Explore connections

Connect the dots - at last. Gnatta can integrate with any open API, bringing your customer data into your contact centre. A single customer view, truly.

BigCommerce

eCommerce

Bring BigCommerce customer and order data into Gnatta to support faster resolutions, smarter automation, and more connected ecommerce support.

Brightpearl

eCommerce

Connect Brightpearl with Gnatta to give advisors and AI Agents visibility of orders, customers and fulfilment.

Custom Apps

Admin Tools

Connect Gnatta with any existing system using APIs, workflows, webhooks, and custom-built integrations.

DPD

Shipping

Bring live DPD delivery tracking and shipment visibility into Gnatta to support faster, more connected customer service.

Evri

Shipping

Access live delivery tracking and shipment updates from Evri directly inside Gnatta.

Facebook Messenger

Channels

Manage Facebook posts, Messenger conversations, and customer interactions alongside every other support channel in Gnatta.

Google Looker

Admin Tools

Connect Gnatta with Google Looker Studio to build custom customer service dashboards and operational reporting views.

HubSpot

CRM

Bring HubSpot customer, company, and deal data into Gnatta to power smarter customer conversations and connected service workflows.

Instagram

Channels

Manage Instagram messages and customer conversations alongside every other support channel in Gnatta.

Linnworks

eCommerce

Bring Linnworks order, inventory, and fulfilment data into Gnatta to support faster and more connected ecommerce operations.

Magento

eCommerce

A Magento integration gives support teams and AI Agents real-time visibility of customer, order, and transactional data during every interaction.

Microsoft Dynamics

CRM

Connect Microsoft Dynamics with Gnatta to synchronise customer and business data, power automation, and support smarter service operations.

Microsoft Teams

Admin Tools

Send real-time customer service alerts, escalations, and operational updates from Gnatta directly into Microsoft Teams.

NTT Data

eCommerce

Access NTT DATA order and product information directly inside Gnatta to support faster and more connected customer service workflows.

PowerBI

Admin Tools

Bring customer service, workflow, and AI reporting data from Gnatta into Power BI for deeper operational insight and analytics.

Recharge

eCommerce

Manage subscriptions, billing, and recurring customer journeys with Recharge data available directly inside Gnatta.

Rithum

eCommerce

Bring Rithum marketplace, fulfilment, and retail network data into Gnatta to support connected commerce operations.

Royal Mail

Shipping

Give advisors and AI Agents access to Royal Mail tracking and delivery updates directly inside Gnatta.

Salesforce

CRM

Give advisors and AI Agents access to live Salesforce customer and case data directly inside Gnatta.

Shipmate

Shipping

Bring Shipmate delivery, tracking, and shipment data into Gnatta to support faster customer service and fulfilment workflows.

Shiptheory

Shipping

Access live shipping, label, and delivery data from Shiptheory directly inside Gnatta to support faster fulfilment and customer service workflows.

Shopify

eCommerce

Retail support teams can access live Shopify customer and order data directly inside Gnatta, helping advisors and AI Agents resolve queries faster.

Slack

Admin Tools

Send real-time customer service alerts, escalations, and workflow notifications from Gnatta directly into Slack.

Swap

eCommerce

Bring Swap returns and exchange data into Gnatta to help advisors and AI Agents manage post-purchase customer journeys.

Trustpilot

Channels

Manage Trustpilot reviews and customer feedback like any other support channel, right inside Gnatta.

WooCommerce

eCommerce

Bring WooCommerce store data into Gnatta to help advisors and AI Agents manage orders, refunds, and customer queries more efficiently.

Yotpo

eCommerce

Bring Yotpo customer reviews and loyalty insights into Gnatta to give advisors and AI Agents richer customer context.

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