I'm a highly experienced IT professional with over two decades of expertise in IT administration, consulting, and technical support, primarily in the Apple ecosystem. My passion for technology and knack for problem-solving have been instrumental throughout my career.
In my career, whether leading or as part of diverse teams, I've thrived in dynamic environments and excelled at leveraging technology to achieve strategic objectives. I'm known for my ability to deliver world-class customer service, troubleshoot complex technical issues, and provide innovative solutions. My track record includes successful implementations of Apple products, network management, and the integration of technologies like Synology NAS systems.
I'm passionate about fostering a culture of innovation and excellence in IT departments. My approach combines technical expertise with effective communication, ensuring that technology solutions align with organizational goals.
Whether it's optimizing IT infrastructure, enhancing cybersecurity, or leading internal and external customers to success, I'm dedicated to delivering results that drive business success. I'm excited about any opportunity to bring my extensive experience and strategic vision to your organization.
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rok.co/@stephena |
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| Skilled in | technical presentations mac os x server ios troubleshooting mac system administration iphone professional services mac os os x networking computer networking wireless apple remote desktop training dns mobile device management vpn technical support iphone support network troubleshooting remote troubleshooting information technology synology unifi ubiquiti technical training sales engineering consultative selling presentations remote user support customer presentations documentation help desk support attention to detail technical assistance analvtical skills tech savvy system deployment pre sales |
| Fluent in | english |
| Preferred annual pay (min) | $55,000/year |
| Preferred hourly pay (min) | $27/hour |
| Last seen | 1 year ago |
| Signed up | 2 years ago |
| Badges |
๐ Early adopter |
2006 - Now: Apple Consultant @ Macsolv, LLC
2004 - 2006: Director of Technology @ Envision Schools
2002 - 2004: System Engineer @ Apple
2000 - 2001: System Engineer @ Avici Systems
1995 - 2000: Senior System Engineer @ Cabletron Systems
1991 - 1995: Network Technician @ LA Department of Environmental Quality
1986 - 1991: Bachelor of Science, Marketing @ LSU