Remote worker with 13+ years of experience - Last seen 2 months ago

🧑‍💻 Remote IT Support / Technical Support Analyst

@jonathantaverna — Open to Remote (EU / LATAM / Global)

I’m a hands-on IT Support professional with a strong background in customer-facing operations and logistics, currently focused on Windows-based environments and end-user support.

I bring experience in incident handling, troubleshooting, and service continuity from high-demand environments, combined with practical IT skills developed through hands-on lab work and continuous learning.

Currently working as a Fleet Coordinator at Sixt Spain, managing multi-site operations and resolving real-time issues, while developing my IT expertise toward a System Administrator path.

My technical focus includes:

Windows Server 2022 & Active Directory (AD DS)
User and group management (RBAC / AGDLP)
GPO configuration (drive mapping, restrictions)
NTFS & Share permissions
Network troubleshooting (DNS, TCP/IP, Ping, Tracert, Nslookup)
Basic PowerShell for administration tasks
Virtualization (VirtualBox / VMware)

I’m currently completing formal training in Computer Assembly & Maintenance at CIPSA Barcelona, strengthening my skills in hardware, system deployment, and IT support best practices.

Fluent in Spanish, English, and Italian, I’m comfortable working in international environments and motivated to grow into a Junior System Administrator role.

🛂 Nationality	🇮🇹 Italy
🏡 Residency	🇪🇸 Spain
📍 Location	🇪🇸 Spain
Remote OK	rok.co/@jonathantaverna
LinkedIn	sdfljasfjkhsdfajsf ⭐️ Upgrade to Premium to contact
Skilled in	it support technical support help desk windows server active directory office365 microsoft 365 powershell networking dns tcp ip virtualization vmware virtualbox remote support customer support troubleshooting system administration gpo ntfs permissions smb rbacc user management hardware support pc assembly hardware diagnostics ticketing systems service desk cloud basics azure fundamentals documentation it operations multilingual support
Fluent in	englishitalianspanish
Preferred annual pay (min)	$25,000/year
Preferred hourly pay (min)	$12/hour
Last seen	2 months ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎨 Maker 🎖 Early adopter