Frequently asked questions
Product & Operation
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Yes. Watering, lighting, and growing are automatic. You just restock the pads and let the system do the rest.
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No. It's simple enough for your existing team to manage without changing routines.
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Yes. They grow directly in the enclosed tower, on-site, fresh and visible to your customers.
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You don't have to worry about it. Our GrowPads™ come pre-seeded and ready to grow-no seed handling needed on your side.
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Yes. While we offer curated pads, we can adapt the selection to your customers' preferences. Just talk to our sales team.
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We've got you covered. Along with GrowPads™, we supply compostable paper bags, trays, and everything else you need as part of the service.
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No. The tower is optimized for microgreens only-this ensures consistent results and food-safe operation.
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Not a problem. We'll help you plan the growth cycles to match your sales pattern-even if most of it happens on weekends.
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Up to 100 portions per day. That's around 3,000 fresh, ready-to-sell portions per month-on just over one square meter.
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Yes. We track every tower's performance remotely and visit in person during deliveries or whenever needed.
Installation & Requirements
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Yes. A simple cold water inlet is required for automatic operation via a flexible pipe.
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Yes. A basic outflow pipe connects to a standard drain-no complex setup needed.
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Yes. You'll need about 1.25 m2 of space near water, drainage, and electricity. We'll help you assess the best location.
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Yes. In the vast majority of cases, installation is straightforward. We'll help you verify technical compatibility in advance.
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No. The tower is self-supporting and works on all standard commercial floors.
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Yes. The system runs on a 230V socket and has low energy consumption.
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Yes. We handle everything-from delivery and setup to testing and onboarding. You don't need to coordinate any third parties.
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Yes. As long as care is taken with infrastructure connections, it can be repositioned when needed.
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Around 1 hour. We aim to minimize disruption-or we'll do it outside of opening hours.
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No. It runs quietly-and it's actually fun to watch. Customers enjoy seeing how fresh food is grown right in front of them.
Logistics & Support
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Yes. We deliver GrowPads™ to your store according to your growth and restocking plan.
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Yes. We supply all paper-based consumables like bags and trays needed to keep operations running smoothly.
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You are. But it takes just a few minutes a day and can be done by your regular staff without any disruption.
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You likely won't have to ask. Since we monitor every tower in real time, we often detect and solve issues before you even notice. If anything happens anyway, you can still give us a call.
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Yes. We make sure your team is fully ready and confident to manage the daily flow from day one.
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It depends. From once a week to once a month, depending on location, logistics, and many other variables. Our goal is to visit as little as necessary - keeping the operation as eco-friendly as possible.
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Yes. Ongoing support, maintenance, and monitoring are all included-there are no hidden extras.
Business Model & Ownership
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No. And why would you? You don't need to own hardware, manage spares, or worry about depreciation. We provide the full service-you focus on selling fresh produce.
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No. It's a complete service subscription-including hardware, support, logistics, and growthware like GrowPads™.
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We remove the tower. No further obligations once the agreed contract period ends.
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No. We only offer our solution as a full-service model to guarantee consistent results.
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Yes. We offer multiple tiers based on your store's size, location, and operational needs. The duration of your contract also plays a role in tailoring the right setup.
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Yes. You'll receive a single monthly invoice for the entire package-hardware, pads, support, and logistics.
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Yes. The more towers you host and the longer the commitment, the better the terms. Talk to our sales team for tailored pricing.
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Everything. Hardware, GrowPads™, paper supplies, logistics, monitoring, and support are all part of the package.
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Yes. Let's meet at our workshop-or visit one of our current installations to see it live and learn more.
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Yes. But within the terms of your contract. We'll agree on a clear, fair duration from the start.
Sustainability & Branding
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Yes. We use a fully biodegradable growing medium, small paper trays, and paper bags to carry produce home. Everything is compostable or recyclable.
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Yes. The growing tower is a visible and authentic sustainability feature that speaks for itself.
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We encourage you to sell everything, but in case of leftovers, we recommend using them in buffets or in-store delis. Any remaining greens can be composted just like other fresh vegetables.
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Yes. The exterior can be adapted to fit your store's look and feel. We'll help make it match your environment.
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Yes. It's designed to be part of your story.
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Yes. In-store production builds trust, draws attention, and creates a direct connection between freshness and brand values.