Privacy Policy

1. Introduction

They Said So (“we”, “our”, or “us”), operated by Orthosie LLC, is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit theysaidso.com or use our API, how we use it, and your rights regarding that information.

By using our service you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide

• Account registration details (email address, display name)
• API account information when you subscribe to a paid plan
• Quotes or QShows you create or submit through the platform
• Communications you send us (support requests, feedback)

Information collected automatically

• Log data (IP address, browser type, pages visited, referring URL, timestamps)
• Device and browser information
• Cookies and similar tracking technologies (see Section 5)
• API usage data (endpoints called, response codes, timestamps)

3. How We Use Your Information

• To provide, operate, and improve the They Said So platform and API
• To manage your account and authenticate your sessions
• To process payments and enforce API usage limits
• To send transactional emails (account confirmation, password resets, billing receipts)
• To monitor and prevent abuse, fraud, and violations of our Terms of Use
• To analyse aggregate, anonymised usage trends to improve the service
• To comply with legal obligations

We do not sell your personal information to third parties.

4. Legal Basis for Processing (EEA / UK Users)

Where the GDPR or UK GDPR applies, we process your personal data on the following legal bases:

• Contract — to provide the service and process payments
• Legitimate interests — for security, abuse prevention, and service improvement
• Consent — for optional analytics cookies where required by law
• Legal obligation — where required by applicable law

5. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences (such as dark mode), and to understand how the site is used. We also use third-party analytics cookies (Google Analytics) subject to your consent where required. You can control cookies through your browser settings or via the cookie consent banner shown on your first visit.

6. Third-Party Services

We work with the following third-party services who may process your data on our behalf:

• Stripe — payment processing for API subscriptions
• Google Analytics — aggregated site usage analytics
• Google Ads — advertising on the free tier of the platform

Each of these services operates under their own privacy policies and data processing agreements. We ensure that any third party we engage provides adequate data protection safeguards.

7. Data Retention

We retain your account data for as long as your account is active and for a reasonable period thereafter in case you return. API logs are retained for up to 90 days. You may request deletion of your account and personal data at any time (see Section 9).

8. Data Security

We use industry-standard technical and organisational measures to protect your personal information, including TLS encryption in transit, hashed passwords, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict certain processing
• Data portability (receive your data in a machine-readable format)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the address in Section 11. We will respond within 30 days.

10. Children's Privacy

They Said So is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us: