Frequently Asked Questions
Shipping
How much does shipping cost?
Most apparel items ship at $6.99 for the first item, plus $3.50 for each additional item within the US. For international orders, each additional item is $3.99. To see the exact shipping cost for your order, add your items to cart, proceed to checkout, and enter your address – the total will update automatically.
How long does delivery take?
For US orders, standard shipping takes 5-7 business days. Fast shipping is available at 1-3 business days, not including handling time of 1-2 business days. International orders typically arrive in 10-14 business days.
Do you ship to PO Boxes or Military APO/FPO addresses?
Yes. Orders to APO/FPO addresses are shipped via USPS, DHL, UPS, FedEx, or PostNL, then handed off to the military mail system. Please note that tracking stops updating once the package enters the military system, and delivery can take up to 45 additional days.
Can I ship one order to multiple addresses?
No. Each order ships to one address only. If you need items delivered to different addresses, please place a separate order for each one.
Will I be charged customs or VAT?
We ship international orders DDU (Delivered Duty Unpaid). We do not collect VAT or customs fees – those charges are the responsibility of the recipient and vary by country.
How do I track my order?
As soon as your order ships, you will receive an email with tracking information. If your tracking shows delivered but the package has not arrived, wait a few extra days – carriers occasionally scan packages early. If it still has not shown up, contact us at [email protected] right away.
Ordering
What payment methods do you accept?
We accept PayPal and all major credit cards.
How do I apply a coupon code?
Enter your coupon code in the cart page before checkout, or in the payment section during checkout. Click “Apply” before entering your payment details to make sure the discount is added to your order.
I made a mistake on my order. What do I do?
Email us as soon as possible with your order number. We will do our best to make changes before production begins.
Can I cancel my order?
Yes, as long as printing has not started yet. Email us with your order details and we will process a full refund. Once production has begun, cancellations are no longer possible.
Returns and Replacements
My shirt does not fit. Can I exchange it?
Yes. We accept size exchanges within 10 days of delivery, as long as the item is unworn, unwashed, and in original condition. Exchanges are available for the same style and color in a different size only. Customers are responsible for return shipping costs, and only one exchange is allowed per item.
I received a defective or incorrect item. What do I do?
Email us with a photo of the issue. We will review it and send out a replacement within 72 business hours at no charge. We cover replacements for the following reasons:
- The product arrived damaged or flawed
- The print quality does not match what was shown on the site
- You received the wrong item
I have not received my refund yet. What should I do?
First, check your bank account and credit card statement – refunds can take 3-5 business days to appear after we process them. If nothing shows up after that, contact your card issuer directly. If you still have not received it, reach out to us at [email protected] and we will sort it out.
For full details, see our Return Policy.
