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Sierra
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Sierra
@SierraPlatform
We help companies build better, more human customer experiences with AI.
sierra.ai
Joined February 2024
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  • Sierra reposted
    user avatar
    Kate Rooney
    @Kr00ney
    3h
    Sierra CEO & OpenAI Chairman @btaylor joined us on CNBC this morning as his startup launched Horizon (enterprise AI platform that lets agents complete longer term tasks).. Talked about the evolution of AI agents, overall market impact, companies controlling their data, corporate
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    1.7K
  • Sierra reposted
    user avatar
    Bret Taylor
    @btaylor
    6h
    The key insight of Sierra Horizon is your company's moat is the context you have about your customers, and that will compound as more of your customer experience is powered by AI agents. With every agent conversation, the context about your customers gets richer and your agents
    user avatar
    Bret Taylor
    @btaylor
    9h
    Article cover image
    Article
    The Next Horizon in Agents
    Introducing Horizon Today, Sierra is announcing Horizon, a platform that enables agents to pursue long-horizon goals, like originating a loan or getting prior authorization for a healthcare procedure....
    21K
  • user avatar
    Sierra
    @SierraPlatform
    7h
    What data is yours? @btaylor's answer: all of it should be yours. And what's exciting about agents built on platforms like Horizon, every time they make a sale or accomplish a task, they learn how to do it better the next time. And so this durable asset - the relationships
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    00:00
    1.9K
  • user avatar
    Sierra
    @SierraPlatform
    8h
    When everyone has access to the same models, how do businesses maintain their moat? @btaylor ... Their relationships with customers and the memory of all those interactions that make their business unique.
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    00:00
    1.1K
  • user avatar
    Sierra
    @SierraPlatform
    8h
    Two topics have dominated our recent discussions with CEOs — differentiation and tokenomics. Horizon is Sierra’s answer to both. @btaylor on tokenomics with @Kr00ney.
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    640
  • user avatar
    Sierra
    @SierraPlatform
    8h
    Sierra's new long-horizon agents move from customer service and cost savings to high-value, business outcomes and revenue generation. It's a huge opportunity for every business. @btaylor on @CNBC with @Kr00ney.
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    00:00
    1.2K
  • Sierra reposted
    user avatar
    Bret Taylor
    @btaylor
    9h
    Article cover image
    Article
    The Next Horizon in Agents
    Introducing Horizon Today, Sierra is announcing Horizon, a platform that enables agents to pursue long-horizon goals, like originating a loan or getting prior authorization for a healthcare procedure....
    192K
  • user avatar
    Sierra
    @SierraPlatform
    21h
    One of our founders, @claybavor, often describes Sierra as a machine for producing happy customers. As frontier models improve, more companies will have access to intelligence. One of the biggest differentiators will become business context, in particular the ability to capture,
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    Pinecone: Harnessing the wisdom of the workforce
    From sierra.ai
    2.8K
  • Sierra reposted
    user avatar
    Allen Chen
    Sierra
    @allenschen
    Jul 15
    Article
    Pinecone: Harnessing the wisdom of the workforce
    This is part of a series on how we’re AI-pilling our company. As frontier models become more capable, companies are increasingly asking themselves the same question: What's our moat? We believe a...
    70K
  • user avatar
    Sierra
    @SierraPlatform
    Jul 15
    Pinecone getting ready for @allenschen's post on how everything works under the hood
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    2.9K
  • Sierra reposted
    user avatar
    Ana Botín
    Santander
    @AnaBotin
    Jul 15
    Working together with @SierraPlatform, we are using AI to do a better job for our 180 million customers by personalising our products and services, while also creating value for our shareholders. Deals are good when they work for both sides, and Brett and the Sierra team get it.
    user avatar
    Bret Taylor
    @btaylor
    Jul 15
    For more than 165 years, Santander has helped people and businesses prosper. Ana Botín has long advocated for AI — not as a technology project, but as a way to increase productivity, drive growth, and deliver better customer experiences. @claybavor and I are incredibly proud
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    23K
  • Sierra reposted
    user avatar
    Bret Taylor
    @btaylor
    Jul 15
    For more than 165 years, Santander has helped people and businesses prosper. Ana Botín has long advocated for AI — not as a technology project, but as a way to increase productivity, drive growth, and deliver better customer experiences. @claybavor and I are incredibly proud
    Image
    52K
  • Sierra reposted
    user avatar
    Soham Ray
    Sierra
    @sohmray
    Jul 14
    Article
    Research Trends at ICML 2026
    I spent last week at ICML in Seoul — one of the three flagship ML conferences, with ~6,800 accepted papers and every major lab in attendance — presenting our tau-bench papers alongside coauthors Ola...
    69K
  • user avatar
    Sierra
    @SierraPlatform
    Jul 14
    AI didn't shrink @joinhomebase's support team... it gave their reps a new career path into AI enablement. Read about it: sierra.ai/customers/home…
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    00:00
    1.2K
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