FAQs

What happens after I sign up?

You will receive an email that begins the onboarding process by providing further details and instructions.

Do you offer refunds?

If you are not satisfied or don’t see the results promised, then you pay nothing.

Do you have a physical location?

We do not have a physical office yet and conduct our business remotely, but we are open to virtual and in-person meetings as needed.

Can I choose specific services instead of an entire package?

Yes, we consider the specific needs of your business and are open to creating a custom package specifically for your business needs.

What do you use to build the websites?

We primarily use WordPress CMS but are open to using other platforms that might suite your needs better.

Do you offer discounts?

Yes, that is an added benefit to being a client and a subscriber to our email list since we intend to send out promotions and offers on a monthly basis. There are also referral bonuses for past and existing clients that contribute to new business

What is the payment procedure?

We usually take payment in stages. First, we require a small down-payment to begin the work. And as we progress to different stages of the project, more payments will be required, but ultimately, you pay based on your level of satisfaction at each stage.

Is the web hosting reliable and secure?

Yes, we use BlueHost for WordPress hosting which comes with free backup and security features.

Do you provide training materials and support documents?

Yes we do! We are happy to support those who are willing to learn. Our training service comes with relevant resources.