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Trusted Throughout Massachusetts & New England

Cybersecurity & IT Support,
Built for Engineering Firms.

Direct iT delivers fast, responsive, expert-level managed IT services and cybersecurity solutions purpose-built for the operational demands of engineering firms running CAD systems, large file workflows, and distributed project teams.

Protect Your Firm Today
Why Direct iT

Cybersecurity & IT Support Built for Engineering Firms & Their Teams

Direct iT is not just another managed IT provider - we are a dedicated cybersecurity and managed IT partner with over 20 years of experience supporting engineering firms throughout Massachusetts and New England. The engineering industry is no stranger to pushing the limits of digital tools - and because of this, it is critical to be proactive about your IT infrastructure. Tools like AutoCAD, Autodesk, Bluebeam Revu, and SolidWorks must run without interruptions. When they don't, projects stall, deadlines slip, and clients notice.

Engineering firms rely on large project files, complex software environments, and increasingly remote project teams. Shared file servers, cloud storage, CAD licensing servers, and multi-site network access all create a larger attack surface - and a higher risk of data loss, downtime, or a costly breach. Managing IT across project managers, engineers, drafters, and administrative staff introduces complexity that Direct iT is experienced in handling.

When managing the IT infrastructure of our engineering clients, Direct iT applies the precision required to keep your network security, CAD and design platforms, email and large file workflows, and project data safeguards secure, backed up, and always available - so your team can focus on delivering for clients, not chasing IT problems.

We also offer Co-Managed IT support for firms that already have an internal IT person. We work alongside your existing staff - filling expertise gaps, providing 24/7 monitoring, and handling overflow - without replacing what's already working.

Although this isn't a breakthrough concept, we are amazed by how many IT firms can't get this right. Even more amazing is how many engineering companies tolerate such poor service from outsourced IT firms. In fact, our research has shown that most firm principals have 3 big problems they are chronically plagued with that their current IT company just can't seem to solve. See if you agree…

Direct iT solves all three. Here's what engineering firms get when they work with us:

Frequently Asked Questions

Yes - and this is one of the most common problems engineering firms bring to us. Whether it's recovering a project file that was overwritten, accidentally deleted, or has become corrupt mid-project, Direct iT implements data backup solutions that are manually tested. We configure your backup environment so that critical project files are never a single point of failure.
Absolutely. Email freezing, crashed inboxes, and remote staff unable to access drawings are among the most disruptive day-to-day IT problems for engineering teams. Direct iT resolves this through properly configured email infrastructure, cloud file sharing solutions, and network capacity planning designed for large file workflows. We understand that your team can't afford to lose time waiting for a file to transfer or wrestling with a frozen inbox - and we build your IT environment around that reality.
Yes. Direct iT has over 20 years of experience supporting AutoCAD, the full Autodesk suite, Bluebeam Revu, SolidWorks, Sage 300 Construction, AccuBuild, and related engineering platforms. Our team understands the infrastructure requirements, licensing structures, and performance demands of these applications. We are not learning your software on your time - or on your project deadline.
Yes - this is exactly what our Co-Managed IT program is designed for. We work alongside your existing IT staff, not replace them. Co-Managed IT fills expertise gaps, provides 24/7 monitoring and after-hours coverage, and gives your internal person access to a full bench of specialists in security, cloud, networking, and engineering software. It's a flexible partnership that makes your existing team stronger without adding headcount.
BBox is Direct iT's proprietary network monitoring and management device - built in-house, not a resold off-the-shelf product. Once deployed at your firm, it gives us continuous visibility into your infrastructure: monitoring network activity, detecting unauthorized access attempts, generating audit logs, and triggering alerts the moment something looks wrong. For engineering firms, this means faster incident response, better protection of sensitive project data and intellectual property, and a proactive defense posture that catches threats before they disrupt your project delivery. Learn more about our managed IT services.
20+ Years of Engineering IT Experience

Engineering Software We Support

  • AutoCAD
  • Autodesk Suite
  • Bluebeam Revu
  • SolidWorks
  • Sage 300 Construction
  • AccuBuild
  • ...and many more applications
How It Works

Our Proven 4-Step Cybersecurity & IT Onboarding Process for Engineering Firms

1

Initial Consult & Discovery

We assess your network, cloud environment, backups, and project goals to build a tailored IT strategy for your firm.

2

BBox Rollout & Onboarding

We deploy our BBox to monitor, document, and support your infrastructure - ensuring full visibility and control from day one.

3

Helpdesk & Security Team

Direct iT becomes your virtual IT department - resolving issues fast and keeping your firm's data and systems protected around the clock.

4

Ongoing Strategic Guidance

We provide strategic advice, compliance insights, and long-term IT planning to help your firm deliver projects securely and on schedule.

Trusted by New England Businesses

20+
Years in Business
99%+
Client Retention
80+
5-Star Reviews
MA & NE
Serving New England

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What Engineering Firms Say About Direct iT

In fact their responsiveness seems to be faster than some in-house IT teams I have worked with in the past.

In fact their responsiveness seems to be faster than some in-house IT teams I have worked with in the past.
Client for over 14 years It usually only takes a few minutes after we submit a request to receive a response and have someone working on our issues. They are very mindful of security risks and are on top of keeping our office safe with the latest security features, and security training ...Read More

Darian Medeiros | Project Manager
Simon Design Engineering | Wellesley, MA
16 Users

Direct iT is Awesome!

Direct iT is Awesome!
Client for over 14 years They get back to you quickly and their support is awesome. You want a reliable and intelligent technician that can resolve your problems in a timely manner regardless of the problem? Direct IT has that.

Steven Monahan | Owner
Monahan Technologies, Inc | Tewksbury, MA
20 Users

Comprehensive and professional

Comprehensive and professional

Client for over 7 years

Direct iT is comprehensive and professional...and best of all, quick!

Jay Paul | Operations Director
CorrTech, Inc. | Marlborough, MA
25 Users

They work hand in hand with our in-house IT team and have become invaluable in the 16+ years we have worked together.

They work hand in hand with our in-house IT team and have become invaluable in the 16+ years we have worked together.

Client for over 16 years

I am looking at Symmons' technology project roadmap for the year, I need to deliver clear expectations to management about project cost, impact, and timelines. With Direct iT, I have access to experts in security, cloud, ...Read More

Symmons Industries | Braintree, MA
400 Users

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