Phone, Text & Chat Integrations

Phone, Text & Chat CRM Integrations

Good communication with your team, leads, and customers is key to running your business successfully. And whether it’s phone call, virtual meeting, project management, or customer support software, you use a lot of tools to stay in touch.

Use communication and phone CRM integrations to keep everyone in the loop

Integrating your communication platforms with your CRM is a great way to keep track of your communications in a central location. That way you can update your colleagues on communications with clients and keep a record of every customer interaction — all so you can better nourish relationships and make more sales.

3CX

Aircall

Auto log calls in Nutshell with AI call summaries.

Basecamp

Create projects and tasks instantly, helping your team complete work[...]

CallHippo

Make and receive calls without switching applications.

CallRail

Auto log calls in Nutshell with AI call summaries.

Dialpad

Auto log calls in Nutshell with AI call summaries.

Facebook Messenger

Track customer interactions in your CRM.

Freshcaller

Freshdesk

Improve your customer support response with automated ticket syncing.

Google Meet

Automatically sync Google Meet activity and registrant information, and generate[...]

Google Contacts

Send new Google Contacts into Nutshell

Housecall Pro

Auto create new Leads and People records in Nutshell.

Instagram DMs

This integration automatically adds leads from your Instagram ads to[...]

Intercom

Sync new contacts and conversations from your website chats

JustCall

Kixie

Auto log calls in Nutshell with AI call summaries.

KrispCall

Live Chat / AI Chatbot

Hold live and AI-powered web chat conversations with website visitors[...]

Can’t find the integration(s) you need?

Contact our sales team to see how we can connect your tech to Nutshell and to get more information about Nutshell.

Nutshell CRM Phone, Text & Chat Integrations

Nutshell offers several communication CRM integrations for some of the most popular communication and phone apps and platforms, so your company can sync Nutshell with the tools it uses to communicate every day.

Integrating Nutshell with 3CX lets you view person and company records during inbound calls and take notes on call history.
A two-way integration with CallHippo syncs data between the two platforms, displays a caller’s Nutshell history during calls, and enables automated workflows.
Integrate Nutshell with Email Parser to automatically create new Nutshell contacts from emails parsed in Zapier.
By integrating with Intercom, you can create new people records in Nutshell from chats, sync conversations in Nutshell, and more.
A Kixie integration enables one-click dialing and automatic call logging in Nutshell.
A Nutshell and Olark integration syncs your Olark customer support chats to Nutshell.
Integrating Nutshell with Pure Chat adds Pure Chat visitors as Nutshell contacts.
An integration with RingCentral allows you to make RingCentral calls from inside Nutshell.
Integrate Nutshell with Slack to get Slack notifications on new Nutshell leads and wins.
A Zendesk integration syncs your support conversations to Nutshell.
A Nutshell and LinkedIn integration gives you access to LinkedIn data from your CRM.
A Calendly integration lets you manage Calendly appointments without leaving Nutshell.
By integrating Nutshell with Basecamp, you can manage projects in Basecamp based on your team’s activity in Nutshell.
Integrate Nutshell with Zoom to sync Zoom meeting data to Nutshell.
An integration with Wrike enables you to trigger Wrike projects and tasks from events in Nutshell.
A Twilio integration lets you send and receive Twilio messages from your CRM.

Want to do even more with your CRM communication integration? With Nutshell Campaigns, you can easily create, schedule, and track email campaigns and see how prospects interact with your marketing efforts without ever leaving your CRM. Don’t see the application you need? You can easily integrate Nutshell with thousands of tools through Zapier. Zapier lets you connect with popular communication platforms like Microsoft Teams, Google Chat, Discord, and more. If you’re looking for a custom communication CRM integration, Nutshell’s AppConnect will give you even more flexibility to integrate your workflows and data between Nutshell and the applications your company already uses. Talk to our team about AppConnect!

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