2K Support (@2KSupport) / X

2K Support

721K posts

2K Support

@2KSupport

Official 2K Support on Twitter. Also check out our support site and knowledge base for answers: support.2k.com We are available 24/7.

Novato, California

Joined March 2011

2K Support
@2KSupport
Sep 4, 2020
We are aware some of you are not getting your bonus content and VC purchases. These are not lost and this should be resolved over the next few hours.
2K Support
@2KSupport
Sep 17, 2021
We’re currently investigating reports of MyCAREER stability/connections in #NBA2K22.
2K Support
@2KSupport
Sep 4, 2020
Hi #NBA2K21 players! We are still looking into the missing pre-order items on Xbox. We thank you for your patience while we investigate.
2K Support
@2KSupport
Sep 20, 2022
Hey folks, please read an important message from our Customer Support team. Thank you.
2K Support
@2KSupport
Feb 15, 2020
The Puma Mania event is not currently available. We will provide an update as soon as we can.
2K Support
@2KSupport
Sep 6, 2019
Hey #NBA2K20 players! We're aware some folks are having issues with connecting online in #NBA2K20 due to the large influx of players. We'll let you know as soon as we have an update.
2K Support
@2KSupport
Feb 16, 2020
UPDATE - These events will be added to The Neighborhood this weekend • Earn 3X Rep during Dime Time today until 11:59PM PT • Earn 4X Rep during Dunk Fest this Monday from 12:15AM PT – 11:59PM PT
2K Support
@2KSupport
Dec 15, 2020
The #NBA2K19 server will be discontinued on December 31, 2020. Players will no longer be able to play ranked or online league games. For more info: 2k.com/serverstatus
2K Support
@2KSupport
Aug 21, 2019
Hi there #NBA2K20 Players! The NBA 2K20 Demo becomes available on the Xbox One, PS4, and Nintendo Switch at 8:00 am PT on August 21st. It may take up to an hour for the Demo to fully download and become playable.
2K Support
@2KSupport
Sep 6, 2020
Hey everyone! We are receiving more tickets than normal, but rest assured: we’re doing everything we can to get to each case as quickly as possible. We appreciate your patience!
2K Support
@2KSupport
Sep 4, 2020
Please be aware that there will be high traffic on the NBA 2K21 servers for the first day, due to launch. There may be some connection issues while everyone's attempting to get in. Thank you!
2K Support
@2KSupport
Sep 14, 2017
VC purchasing on PlayStation Store & Xbox Live will not be available until #NBA2K18’s official game release at 12 AM local time tonight.
2K Support
@2KSupport
Sep 18, 2017
We agree, it's maddening to lose your player. We got you though, we're handling each ticket as fast as humanly possible. Thanks for patience
2K Support
@2KSupport
Sep 17, 2017
UPDATE: Thank you for your continued patience. We are doing everything we can to assist those affected by MyCAREER loss.