AVerMedia Tech Support (@AVerMediaAssist) / X

AVerMedia Tech Support

1,379 posts

AVerMedia Tech Support

@AVerMediaAssist

Our office hours are 9:00 to 18:00 (GMT+8). Monday through Friday. Contact support team: avermedia.com/support/techni…

avermedia.com/support/techni…

Joined December 2018

Pinned
AVerMedia Tech Support
@AVerMediaAssist
Jun 6, 2025
🚨 AVerMedia & Nintendo Switch 2 Support 🚨 Some users report issues capturing with AVerMedia devices on Switch 2. We’re investigating & will share updates ASAP. 🔧What to try first: Turn off the HDR on the Switch 2 and see whether it works normally.
AVerMedia Tech Support
@AVerMediaAssist
Aug 22, 2025
📢 Streaming Center Update: ✅ Zoom & drag preview controls ✅ Custom HDR tone mapping (P010 format) ✅ Screenshot + fullscreen mode ✅ Custom hotkeys ✅ Real-time stream quality indicator 🎥 Full details in our latest video:
Streaming Center – Features Overview
From youtube.com
AVerMedia Tech Support
@AVerMediaAssist
Jul 23, 2025
🚀 Hey creators! Setting up your StreamLine MINI+ (GC311G2)? This tutorial will guide you through it. 📩Questions or issues? Reach out to our support team
AVerMedia Tech Support
@AVerMediaAssist
Jun 25, 2025
🎮 Having trouble capturing gameplay from your Nintendo Switch 2 using an AVerMedia device? 🔇 No audio in software preview? 📺 No signal or resolution greyed out? 🎨 Washed-out colors? Watch our full setup + troubleshooting guide youtu.be/Eq8gSL2iAus
AVerMedia Tech Support
@AVerMediaAssist
Jun 17, 2025
🔔Beta Firmware Update: Nintendo Switch 2 🔔 AVerMedia is working to ensure our products (exclude EOL models) are compatible with the Nintendo Switch 2. While efforts continue, full compatibility cannot be guaranteed at this time. Thanks for your patience! Check the link below👇

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